There should be a small hole on the back of the gateway. Insert a small pointed object such as a pen tip depress the button and hold it for 10 seconds and release. Be advised this will put the gateway back to default configuration and all your custom settings will be lost. Then set the gateway up as you wish. 5.This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. It will also briefly go ...A. To reset your Xfinity Wi-Fi router, locate the reset button on the back or bottom of the router. Use a small, pointed object like a paperclip to press and hold the reset button for about 10-15 seconds. This will restore the router to its factory settings.Connect to your home WiFi network or a private network. Click on the windows icon in the taskbar of your computer to bring up the window menu and click on Settings. Click on Network & Internet in the Settings menu. Click on Wi-Fi to see the list of available networks (SSIDs). To connect to your private home WiFi network, click on the network ...Jun 13, 2023 · Yes, you can perform a reset on your Xfinity modem/router remotely using the Xfinity app. Simply open the app, navigate to the modem/router settings, and seek the option to reset the device. Follow the on-screen instructions to complete the reset process. First, turn off the modem (or) router and unplug it from the power supply. Identify the reset button on the device. Usually, it is located at the bottom (or) back of the modem (or) router. Use a paperclip (or) pen to press and hold the reset button for five seconds (or) longer.Restarting router or modem. To restart your Comcast router (without clearing any settings), simply unplug it, wait at least 30 seconds, and plug it back in. To reset your Comcast router, use the following steps: 1 – Locate the reset button. The router reset button is located on the back of the router.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Setting up a Linksys router can be a straightforward process, but like any technology, it is not without its challenges. From network connectivity problems to configuration issues,...Enter your zip code below to check out other internet providers in your area. 1. Unplug your router and modem. First, unplug your router and modem from the power outlet in the wall. Next, unplug any connections between your modem and wireless router. Oh, also—look for power buttons on your router and modem.Gotta be honest the documentation on the XB7 is not where I’d like it to be, in the XB7 you have to hold the WPS button down for 15+ seconds to reset it, which does what the XB6 does with the reset pinhole (tried it for us last week). Once you do so, you will need to reactivate your gateway.Connect to your WiFi network. Go to Gateway > Connection > Wi-Fi. To change your Channel Selection, select Edit next to the WiFi channel (2.4 or 5 GHz) you'd like to change. Click the radio button for the channel selection field, then select your desired channel number. To change your WiFi Mode, select Edit next to WiFi Mode and select your ...Sep 30, 2021 ... 00:00 - How do I reset my Xfinity Wifi router? 00:38 - Why is my Xfinity WiFi connected but not working? 01:06 - Should you reset your ...Used to reset your xFi Advanced Gateway if you cant access it online with the web tools.#XFINITY #ROUTER #xFiAdvancedGateway #BridgeTypically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.; A router connects your wired and wireless devices to your modem.; The Xfinity Wireless Gateway puts the technology of a modem and router into … Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save. May 25, 2017 · Step Three: Change the Wi-Fi Network Name and Password After logging into your router, look for the Wi-Fi settings. Depending on your router, these may be on the first page you see, or buried in a section named something like "Wi-Fi", "Wireless", or "Wireless Networks". 1 Message. Thursday, September 15th, 2022 3:43 PM. Closed. Constant Need to reset router. At least once a day at varying times. My X-fi Router goes out at least once a day. It was installed just barely over a month when this started happening (has been going on for a week now). My PC is connected through an ethernet cable, so I am sure it …If it's a Comcast rental device, they do not provide a way to change the public IP address, and they won't change it for you, so you'd have to: swap out the gateway for another, or; place the gateway in bridge mode and connect a Wifi router, or; replace your rental gateway with customer-owned equipmentStep. 1. Log in to your Xfinity account. Head over to the official Xfinity website and log in with your credentials. Step. 2. Find the ‘Manage Internet’ section. …To reset your Xfinity WiFi or router, locate the router and find the ‘Reset’ button that is located on the router. Once you find this button, press the ‘Reset’ button for five seconds and then release it. When the button has been released, the reset process will start and finish within a matter of minutes. ...Aug 12, 2023 · Locate the Reset Button: Look for a small, recessed button on the back or bottom panel of your Xfinity WiFi router. It is usually labeled as “Reset” or “Restore Factory Settings.”. Press and Hold the Reset Button: Using a small object such as a paperclip or pin, press and hold the reset button for about 10 seconds. @liguodong1101 wrote:. Hello! I cannot gain access to the Xfinity Gateway using the username and password I use for MyXfi. Is there a way for me to reset my password for the Xfinity Gateway, and are the passwords supposed to be different for both websites?Select WiFi (from the bottom navigation on the Xfinity app). Select View WiFi equipment. Select Advanced settings. Select 2.4 and 5GHz WiFi. If you would like to select a specific WiFi channel, select Edit next to 2.4 or 5GHz. A dialog window will appear. Choose the channel number from the Channel drop-down. To complete the change, select Apply ...Setting up a Linksys router is a crucial step in establishing a stable and secure home network. However, it is not uncommon to encounter certain issues during the setup process. On...Then go to the steps to change your network name and password. Pro tip: This username and password aren’t the same as your WiFi name and password. If you haven’t changed the username and password, log in with: Username: admin; Password: password If you changed your ID or password but don't remember it, you can do a …How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the “Reset” button found either at the front or back of the router. Hold down the button for ...Plug your modem’s power cord into an electrical outlet. Enter your modem’s 12-digit MAC number. Once your modem is connected to the coax cable in an active outlet and the power cord plugged into an electrical outlet, you'll be prompted to Check Your Connection. Once connected, Xfinity service will be activated on your modem.If this is done on a computer that is behind a combo modem / router gateway device or a stand-alone router, it will only serve to release and renew the LAN / private IP address that is assigned to the computer by the router's built-in DHCP server, not the WAN / public IP address that is assigned to the router / connection by the Comcast system ...Retrieve the Router Password. When all is failed, you can use the router to modify the network password. If you haven’t tinkered with the router’s password, you could log in to the interface via a web browser. 1. First, …Sep 2, 2021 · How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the “Reset” button found either at the front or back of the router. Hold down the button for ... Find yourself a paper clip. Insert your paper clip into the hole labeled “reset” on the back of the router. You will feel the button depress within. Hold the button down for thirty seconds. As you are holding it, unplug your Xfinity router. Before the thirty seconds are up, plug the router back in while still holding the reset button.Nov 17, 2020 ... How to set up your Xfinity WiFi router. Daily Stuff Hero•393K views · 6 ... How to Reset your Xfinity Modem. HowToWith GEO•558K views · 8:05 ·...To reset your router: Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds. Wait for the router to fully reset and power back on. The router’s default factory settings have been restored.A. To reset your Xfinity Wi-Fi router, locate the reset button on the back or bottom of the router. Use a small, pointed object like a paperclip to press and hold the reset button for about 10-15 seconds. This will restore the router to its factory settings. Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ... Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ... Yes, UPS will take care of packaging and returning the equipment, no charge. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords.Password: password. Resetting the Xfinity Router Admin Password. Two methods let you factory reset the router and the router admin username and password. Method 1 – Reset Through the Admin …Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Troubleshooting section. The WiFi password (s) and network name (s) will show up on the screen.May 18, 2023 · Here’s how you can soft reset your router to fix the issues: Unplug the power cable from your router and switch it off. Wait for around 15-20 seconds so that it is completely turned off. Then, put the power cable back on the router and turn it on. Let it get the power back. It could take several minutes. Ensure that you enter the gateways’ web interface before setting it up. Log in and go to ‘Gateway’. Then select ‘Connections’ and tap on ‘WiFi’. On the WiFi page, tap on ‘Add WiFi Protected Setup Client. Enable the WPS and then click on PIN which is under ‘Connection Options’. Enter the created PIN and tap on PAIR.Jul 7, 2023 · Enter your zip code below to check out other internet providers in your area. 1. Unplug your router and modem. First, unplug your router and modem from the power outlet in the wall. Next, unplug any connections between your modem and wireless router. Oh, also—look for power buttons on your router and modem. Disconnect your current telco from your home's phone wiring. Run a standard modular base cord from the modem or gateway device to the nearest telephone jack to energize your home's phone outlets. That should allow any phone plugged in to any jack in the house to work. If you have a phone in the room where the gateway is located …When I was an AT&T user, I also need to provide an external port number other than 3389 to distinguish among different desktop computers at home using address like my_ip:ext_port. That way, the remote desktop packages can communicate with the specified home desktop on port 3389 with the aid of NAT service. But there is no such …Jun 13, 2023 · Yes, you can perform a reset on your Xfinity modem/router remotely using the Xfinity app. Simply open the app, navigate to the modem/router settings, and seek the option to reset the device. Follow the on-screen instructions to complete the reset process. Ensure that you enter the gateways’ web interface before setting it up. Log in and go to ‘Gateway’. Then select ‘Connections’ and tap on ‘WiFi’. On the WiFi page, tap on ‘Add WiFi Protected Setup Client. Enable the WPS and then click on PIN which is under ‘Connection Options’. Enter the created PIN and tap on PAIR.Windows 10/11. Press Windows and R key at the same time to open the Run box. Type CMD and press Enter. Type ipconfig/release in the Command Prompt window. Press the Enter key. Type ipconfig/renew. Press Enter. Type Exit and press Enter to …Learn how to change or reset your password.xFinity Home Page: https://my.xfinity.com/xFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http://amzn.to/2q35kbcXf...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Dec 8, 2021 · If it's a Comcast rental device, they do not provide a way to change the public IP address, and they won't change it for you, so you'd have to: swap out the gateway for another, or; place the gateway in bridge mode and connect a Wifi router, or; replace your rental gateway with customer-owned equipment If it is plugged in, unplug the touchscreen from the power outlet, wait a few seconds and then plug it back in. If it is not plugged in, the touchscreen is running on battery backup and the screen automatically turns off to conserve battery life. Plug the touchscreen into a working power outlet that's not controlled by a light switch.Setting up a Linksys router can be a straightforward process, but like any technology, it is not without its challenges. From network connectivity problems to configuration issues,...To hard reset the Comcast Modem, start by using a small object (paper clip or pin) to hold in the reset button on the back of the device. Hold the button for more than 15 seconds to perform a factory reset to restore all factory default settings.) Wait two minutes to allow the modem to completely restart before moving on to the next step.Jan 5, 2021 ... Gotta be honest the documentation on the XB7 is not where I'd like it to be, in the XB7 you have to hold the WPS button down for 15+ seconds to ...Ensure that you enter the gateways’ web interface before setting it up. Log in and go to ‘Gateway’. Then select ‘Connections’ and tap on ‘WiFi’. On the WiFi page, tap on ‘Add WiFi Protected Setup Client. Enable the WPS and then click on PIN which is under ‘Connection Options’. Enter the created PIN and tap on PAIR.Sign in to the Xfinity app on your mobile device. · Tap the Account section. · Tap the Account Settings option, then pick Xfinity ID and security. · Tap Change... Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway. If you want to use your gateway's router capabilities in the future: Log in to the Admin Tool and navigate to Gateway > At a Glance. Set the Bridge Mode field to Disable. Note: Advanced Security must be activated through the ... Oct 22, 2022 · EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds. 1. Find IP address for Xfinity router on Windows. To locate the IP address of your Xfinity router on a Windows computer, follow these steps: Press the Windows key + R to bring up the Run dialog box. Enter “cmd” and hit Enter to open the Command Prompt. In the Command Prompt, type “ipconfig | findstr /i “Gateway”” and press Enter.xFinity Home Page: https://my.xfinity.com/xFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http://amzn.to/2q35kbcXf...If you're using a rental Comcast gateway you'd have to: place the device in bridge mode, or; swap out the device for another, or; replace your rental gateway with customer-owned equipment; A VPN is another possibility. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN …Here’s how you can soft reset your router to fix the issues: Unplug the power cable from your router and switch it off. Wait for around 15-20 seconds so that it is completely turned off. Then, put the power cable back on the router and turn it on. Let it get the power back. It could take several minutes. If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. Whether you own or rent, we will contact you when it is time for an update. Upgrade Your Owned Modem. If you want to enjoy our faster Internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you.Powercycling the modem won't result in a change of the public IP address. Neither will performing an IP release / renew if one is using a router. That would only release and renew the LAN / private address... OP. If you are using a router that has a MAC address cloning feature, try cloning a different MAC address in to it. Learn how to change or reset your password.
Feb 23, 2023 ... My power flickered several times during the ice storm. My modem didn't come back up. I hit the reset button several times and it didn't work ...Oct 22, 2022 · EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds. Tap Your Wireless Gateway Icon. Then select the ‘Restart Device’ option in the settings menu. Tap ‘Restart Device once again to confirm. Then stick the kettle on, sit back and relax for 5-10 minutes. If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. Whether you own or rent, we will contact you when it is time for an update. To connect your printer to Windows, search for and select Printers & Scanners. Select Add a printer or scanner in the settings window, choose your printer, and choose Add device. Why don't I see my printer on my Wi-Fi network? If you can't find your printer on your network, it could be that Wi-Fi is disabled on either device.Sep 8, 2023 · The exact method for resetting your Xfinity router or modem can vary slightly by model. For Comcast router/modem combos, resetting the router to factory settings will also reset the modem — thus, the terms “router”, “modem”, and “gateway” are often used interchangeably. First, unplug the power from both your router and modem (or just the one device, if it's a combined unit). You should see a power connection on the back of each device. We recommend waiting at least ten seconds before plugging them back in; wait for 30 if you want to be thorough.Note: If you changed your Admin Tool password before, use your new login info. If you don't remember your Admin Tool password, you’ll have to factory reset your wireless gateway. On the left navigation menu, choose Gateway, then Connection and then WiFi. Under Private WiFi Network, you'll see the name (SSID) of your WiFi network. …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Learn how to use the admin tool and change your WiFi network name and password. Xfinity For full functionality of this site it is necessary to enable JavaScript.Jul 26, 2018 · In this video we will show you how to restart your Xfinity Wi-Fi router. A reset can fix most problems with your internet connection and is an easy way to get back online. To reset... Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save.Go to the Xfinity app (available to download for free from Apple App Store or Google Play). Sign in to your account using your Xfinity ID and password. Tap WiFi. Tap View WiFi equipment. Tap Advanced settings. From there, tap Xfinity WiFi hotspot network. Slide the toggle to the right to enable your public hotspot and to the left to disable it.Once your modem is installed, call 1-800-427-8686 and follow the prompts to activate your modem. After activation is complete, unplug the modem, wait 30 …To enable MOCA on your device go to the gateway login (10.0.0.1). Default login info is: Username: admin (all lowercase) Password: password. Once in you will find the drop down on the left of the screen that labeled “Connections”. Click the drop down->click MOCA-> right side of screen click “Enable”-> Save changes.Oct 21, 2010 ... Disconnect your modem and router from power, wait 10 seconds, plug them in again in that order, and give it a shot!Follow these steps to reset your Comcast Xfinity router: Locate the recessed reset button on the bottom of your router. Using a paperclip or a similar tool, press and hold the reset button for approximately 30-40 seconds. Wait for the router’s lights to turn off and turn back on. This indicates that the router has been reset.During the restart process, you won't be able to use your home network. If you have Xfinity Voice, you won’t be able to make or receive calls, including emergency 911 calls, from your home phone until your Gateway is back online. If you have Xfinity Home, you will not have access to cameras and any connected home automation devices.Sep 15, 2020 · @liguodong1101 wrote:. Hello! I cannot gain access to the Xfinity Gateway using the username and password I use for MyXfi. Is there a way for me to reset my password for the Xfinity Gateway, and are the passwords supposed to be different for both websites? To change your WiFi channel, type your router’s IP address into the address bar of a web browser and hit Enter on your keyboard. Then go to Wireless Settings, choose your WiFi band, and select the channel you want to use from the drop-down menu. Finally, click Save or Apply.Sep 8, 2023 · The exact method for resetting your Xfinity router or modem can vary slightly by model. For Comcast router/modem combos, resetting the router to factory settings will also reset the modem — thus, the terms “router”, “modem”, and “gateway” are often used interchangeably. When faced with technical issues or configuration errors, resetting your Xfinity Gateway Router to its factory defaults can often resolve the problem. Resetting the router will restore its settings to the original state, erasing any changes you might have made. To reset your Xfinity Gateway Router to factory defaults, follow these steps: 1 ...You can do a factory reset either through software using the web browser on a device connected to it, or by using a physical button on the router itself. Find the small reset button on the...Ensure that you enter the gateways’ web interface before setting it up. Log in and go to ‘Gateway’. Then select ‘Connections’ and tap on ‘WiFi’. On the WiFi page, tap on ‘Add WiFi Protected Setup Client. Enable the WPS and then click on PIN which is under ‘Connection Options’. Enter the created PIN and tap on PAIR.Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...Step. 1. Log in to your Xfinity account. Head over to the official Xfinity website and log in with your credentials. Step. 2. Find the ‘Manage Internet’ section. …To start, open your Web browser and go to the URL 10.0.0.1 which is your router. Your default screen should look like this: You can see some basics of the router configuration, including the battery level (mine’s at zero! I need to put a new battery in the unit), that I have “low security” set in the firewall configuration, that my ...Learn how to change or reset your password.Linksys: Select the Configuration tab. Choose Wi-Fi and Wireless Security and enter your password. Netgear: Choose Wireless. Add your new password and press enter. TP-Link: Go to Advanced, System ...Ans: Launch a web browser on your PC or mobile device. *Enter the default IP address for your modem in the address bar. *Enter the default username and password for your modem to log in. *If you are successfully logged in, …Sep 15, 2023 · Type on “10.0.0.1” in the address bar. Login to the admin tool. Select Gateway > Connection > WiFi. Under Private Wi-Fi Network, edit the SSID. Create one for each band (2.4GHz and 5GHz) if applicable. To change the Wi-Fi password, type the new password in the Network Password filed and click Save Settings. 1. Press the Reset Button. The reset button is located on the rear of the Xfinity Gateway and is the easiest method to reset your device to its default settings. Simply identify and …Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript.Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.To reset your Xfinity WiFi or router, locate the router and find the ‘Reset’ button that is located on the router. Once you find this button, press the ‘Reset’ button for five seconds and then release it. When the button has been released, the reset process will start and finish within a matter of minutes. ...Reset your password Enter your Xfinity ID Forgot your Xfinity ID? Continue. null ... Portal. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more.3. Start the internet connection. If your modem is wireless, use the network name and password (located somewhere on the back or bottom of the modem) to connect your router. To connect using Wi-Fi, go to the settings on one of the devices you want to connect and select the network name you just found on modem.Upgrade Your Owned Modem. If you want to enjoy our faster Internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. xFinity Home Page: https://my.xfinity.com/xFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http://amzn.to/2q35kbcXf... To access network settings from the Xfinity app: Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi from the pop-up card to edit your WiFi name and password, change security settings and choose whether you hide or broadcast your WiFi name.@Vicwalker wrote:. I just replaced my modem/router from xfinity. I'm trying to login to my device from my browser, using 10.0.0.1 in the browser URL, admin as the user name, and either the printed password on the bottom of the device, or my wifi password, or my xfinity password, but nothing works.Here’s how you can soft reset your router to fix the issues: Unplug the power cable from your router and switch it off. Wait for around 15-20 seconds so that it is completely turned off. Then, put the power cable back on the router and turn it on. Let it get the power back. It could take several minutes.Make sure you have the Xfinity “My Account” app downloaded to your phone. Open the “My Account” app. Log in with your Xfinity username and password. Select Internet. Select Wireless Gateway. Click Change WiFi settings. Enter a new network name. Click Save. Visit this guide for steps on how to log into your Xfinity account.Sep 15, 2022 ... I understand that you are connecting directly to your Xfinity modem via an Ethernet cable. I'd like to run through a few troubleshooting steps ...Go to the Xfinity app (available to download for free from Apple App Store or Google Play). Sign in to your account using your Xfinity ID and password. Tap WiFi. Tap View WiFi equipment. Tap Advanced settings. From there, tap Xfinity WiFi hotspot network. Slide the toggle to the right to enable your public hotspot and to the left to disable it.More tips and troubleshooting. If you placed your Gateway in a central location and have the appropriate Internet plan but still need help, try our new speed test experience for troubleshooting and tips. You can also sign into your Xfinity My Account App or say “Teach me More” into your X1 Voice Remote, scroll down to Internet Tips, and check out our …Note: If you don't have a mobile phone or non-Comcast email address listed on your account, you can call or chat with us to ask that we add that information so you can use it to reset your password. If you don't have a mobile phone or non-Comcast email address to provide, you can reset your password using your service address, Social Security ...Manually restart your Xfinity Gateway, modem, or router. As a final troubleshooting attempt, if the restart was unsuccessful after using the above methods, you can manually restart your gateway as well as most third-party devices. Unplug the power cable. Wait …Plug the modem/gateway back in and wait for the status light to indicate it is online. If you have a stand-alone router, plug it back in and wait for the lights to indicate ready status. Power on your computer. If you have a telephony modem or gateway device you can use the reset button if available.How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the “Reset” button found either at the front or back of the router. Hold down the button for ... Keep your router plugged in. Find your router’s reset button. This will be on the back or the bottom o