Tracking Shows Insufficient Address. 09-26-202106:41 PM. I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I had, and he said it was correct.So my package most likely not even have a return to sender so it’ll just get sent to lost mail smh I’m gunna call again tomorrow and ask if it’s at a nearby depot as it was only attempted delivered today. Sucks it’s untracked through AP on my end but I know they can see where it is. ... Return to Sender - Insufficient AddressFirst, contact the recipient and explain the situation to see if they can help intercept the package. If this isn’t possible, you can contact UPS directly to request a package intercept or return. It’s important to act quickly to increase your chances of a successful resolution.Another option is to try and redirect the package to the ... After the “Return to sender” scan it is extremely rare for packages to be successfully redelivered because it’s supposed to go on the truck headed to the distribution plant at end of day. 1. Reply. 1 / 2. I ordered something 8 days ago and it finally reached the local post office and then they return it to sender because of "insufficient ... If the apartment complex has a resident manager or a rental office on site, an envelope without an apartment number in the address may be delivered there instead. Otherwise, an env...Insufficient Address Returned To Sender TWICE . I recently ordered a product that was shipped through USPS. I put all the right information. ... IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. WE ARE …Sometimes, an address provided by the sender may not exist or be invalid, causing the USPS to generate an Insufficient Address alert.Tracking Shows Insufficient Address. 09-26-202106:41 PM. I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I had, and he said it was correct.300 Return to Sender, 1.5 x 4 Inch RTS - Return to Sender Labels, Mark & Write in Option ACS Insufficient Address, Attempted Not Known, Not Deliverable as Addressed, Yellow, 1 Roll of RTS Stickers : Amazon.com.au: Stationery & Office ProductsWe would like to show you a description here but the site won’t allow us.Now over the last week, three different USPS packages (all different days, different times of day, different senders) were 'out for delivery' when their tracking updated to 'insufficient address, return to sender'. The address on all 3 was 100% correct, and our very helpful postal worker was able to locate them at the annex and make sure they ...For the record, there are two Insufficient Address options. IA - Return to PO for Address Verification. IA - Return to sender. The 9pm scan leads me to believe it was option 1 because it was either on the wrong truck or the carrier was told to return to the office. And, yes, carriers are instructed to use IA option 1 at end of day because that ...Step 3: Write “Moved” or “Unknown” On The Mailer. It is not enough that you cross out the address on the wrongly delivered postal mail. After crossing out the address, you need to write “Moved” or “Unknown” on the letter you received. These wordings on the letter confirm why you are returning the letter to the sender.We would like to show you a description here but the site won’t allow us.Mail returned to sender by order of chief field counsel (or under D042) because of dispute about right to delivery of mail and cannot be determined which of disputing to mail. * When an alternative address format is used on Second Class mail, the publisher is notified of non-delivery only for those reasons marked with an asterisk (*).The tracking status was later updated to "Item being returned to sender. Incomplete address." I contacted the seller and they told me I could apply for a dispute, so I tried to open a dispute by applying for a refund but it wasn't allowing me since the tracking on Aliexpress says that the item was delivered even though its being returned to sender.The initial “insufficient address” scan should be returned to the post office for verification. Meaning they should still have it on hand for a short time before returning it. Call the local office or go by now. It will be returned. Insufficient means missing information. Convenience link: USPS Tracking for RR049403597ID.Contact USPS and the recipient immediately if you get this notice. Update the address, intercept the package, or set up a hold for pickup. Make sure your return address is clearly visible on the package. Eligible packages will be returned safely to the shipper address.May 9, 2021 ... In some cases where your order has to return to the sender (merchant) due to an insufficient address, you need to reach out to your merchant ... Find out how to handle mail with insufficient address, what causes it, and how to avoid it. Learn from USPS customer service representatives. The reason for the return is marked on your item. Items are returned to sender if: The address does not exist. The item does not bear a sufficient address. The addressee has moved without providing a forwarding address. The item is refused by the addressee. The item contains insufficient postage. Your item will require new postage before you ...It says “Additional Information Your item was returned to the sender on July 10, 2021 at 12:54 pm in CEDAR HILL, TX 75104 because of an incomplete address.” Reply reply Tofuspiracy15 to 30 Days’ Time. For returned mail, the USPS usually holds it for 15 days at the post office so the receiver can collect it. A truck will pick up the unclaimed mail, deliver it, and return it to the sender after two to five days, depending on the mail service used. A return attempt is usually free, but USPS may charge more if it is repeated. Final Words. If your mail is not deliverable as address and gets returned to you, it means that the address on the package has faults. It may have been incomplete, illegible, or incorrect. If this happens to you, you can fix this issue by contacting the post office and correcting the information on the package. Martha Green. In cases where USPS cannot identify the correct address or obtain the necessary information, and the sender cannot provide additional guidance, the mail item may be returned to the sender. This typically occurs when the mail piece is undeliverable or lacks sufficient address information to facilitate delivery.After the “Return to sender” scan it is extremely rare for packages to be successfully redelivered because it’s supposed to go on the truck headed to the distribution plant at end of day. 1. Reply. 1 / 2. I ordered something 8 days ago and it finally reached the local post office and then they return it to sender because of "insufficient ...Mar 19, 2024 · The return-to-sender Royal Mail process remains almost the same for you. Cross out your address and write, ‘Please return to sender- not known at this address.’. Drop it in a nearby postbox and let the postal services handle the rest. After this step, you complete your responsibility and can stop worrying about the item. The last 2 months we have been getting emails from customers saying their checks are getting sent back to them with a sticker that says "Return to Sender - Insufficient Address - Unable to Forward". They have sent pictures of the checks and all of the addresses on the envelopes are done electronically and are the correct address.Options. 10-31-2018 01:03 PM. You can refund the buyer minus original shipping & fees. You can contact the buyer and offer to re-ship as long as they pay for shipping. Send an invoice through PayPal if needed. You can refund in full. You can do nothing and wait to see if the buyer contacts you.Email marketing is all about sending the right email to the right person at the right time. By understanding your bounce rate, you'll get better at doing just that. Plus, you may e...Regular carriers verify that nothing else can be done and the package is returned to the sender. Carrier attempts redelivery. If the carrier release is indicated on the package, it is left at the door. If there is no release, a notice to pick-up is left. Scan for insufficient address. Verify with regular carrier is correct. Hold for 10 days.Insufficient address and the package is not returned by princessMLN. Inspiration Seeker 05 ... Return to sender parcels return slowly, If its going to come back to you, 10 days is too short a time. Translate to English There was a …Regular carriers verify that nothing else can be done and the package is returned to the sender. Carrier attempts redelivery. If the carrier release is indicated on the package, it is left at the door. If there is no release, a notice to pick-up is left. Scan for insufficient address. Verify with regular carrier is correct. Hold for 10 days. Return to Sender Mail - USPS If USPS tries to deliver more than twice and does not get a signature, then the package is marked return to sender. If you’ve got a package that needs a signature, you can check its progress right here. Simply enter your tracking number, and it’ll tell you the current status of your item. You can also arrange alternative delivery ...This just happened to me. I contacted the customer and advised them of shipping issue. They agreed to wait for me to correct the issue. Once I received the package from post I then refunded the buyer the cost of shipping which was $5.75, then I created a ad for $0.00 with the ad stating if was a repurchase of shipping label.They received a partial refund of …USPS Package Intercept. For a fee, USPS Package Intercept ® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. You can only request a Package Intercept online.Contact USPS and the recipient immediately if you get this notice. Update the address, intercept the package, or set up a hold for pickup. Make sure your return address is clearly visible on the package. Eligible packages will be returned safely to the shipper address.Item came back return to sender, insufficient address. I immediately refunded minus the cost of the label. Wasn’t going to take the chance since the buyer barely changed the address in the system. Buyer messaged me upset that he didn’t get a 100 percent refund and told me to “just print out another one.”. Told him thats not how this ...As a result, the package was marked as "insufficient address" and returned to the sender, causing Sarah to miss her mother‘s birthday and leaving her frustrated with the retailer. XYZ Company, an e-commerce business specializing in pet supplies, noticed a high number of returned packages due to insufficient addresses.Return to sender is the action. Refused is the reason. No. When we select rts we need to pick a reason why. Refused would be the reason in this case. Return to sender is an umbrella term and exists for a multitude of reasons such as an unknown addressee, insufficient address, or refused by recipient in your case.First, contact the recipient and explain the situation to see if they can help intercept the package. If this isn’t possible, you can contact UPS directly to request a package intercept or return. It’s important to act quickly to increase your chances of a successful resolution.Another option is to try and redirect the package to the ...USPS will typically attempt delivery for a couple of days before returning a package to the sender due to an insufficient address. The exact number of attempts may vary depending on mail class and delivery timeframe. ... If the return address is illegible, the package may be sent to a Mail Recovery Center where USPS will open it to ...Chrome: If you like how Apple Mail adds sender's pictures to messages, or you're just better with faces than names, the Gmail Sender's Picture is a no-brainer. It simply inserts a ...Return to sender is the action. Refused is the reason. No. When we select rts we need to pick a reason why. Refused would be the reason in this case. Return to sender is an umbrella term and exists for a multitude of reasons such as an unknown addressee, insufficient address, or refused by recipient in your case.Aug 9, 2023 · Common Reasons for Return to Sender Packages. USPS packages get returned to the original sender rather than delivered for a variety of potential reasons:. Incorrect shipping address provided – This is one of the most common triggers, where the delivery details are inaccurate or incomplete. The sender typically pays return shipping costs if delivery is completed. Stay informed about tracking updates, ensure accurate addresses, and utilize USPS support for hassle-free package handling. ... If USPS cannot deliver a package due to an insufficient address or any other reason, and it ends up being returned, the sender is ...Insufficient Address . Hello I am a new-ish etsy shop (opener oct 2020) with a small amount of sales (60ish) someone made a purchase on 12/15 I shipped it out 12/16 hand delivered to usps. ... Finally got to destination state on 12/26 but is now being return to sender because of insufficient address. I googled it I think it’s an ...Since you have the package back, in good condition, refund your customer and ask if they want to re-order with a correct address. 08-05-2021 11:27 PM. I would hold it a couple more days , and try to contact them again. There is a grace period usually, I would keep a copy of the return label its on them to provide correct information, but try to ...Hello all , just needing some advice from knowledgable UK sellers on how to proceed with this please. I am in the UK and have had a USA item returned to me with a sticker on it stating Return to Sender, Insufficient Address, Unable to Forward. I purchased an Etsy label for shipping and the address w...There are several reasons the postal service may return a piece of mail to the sender marked “insufficient address”: The recipient address is incomplete. The …First, contact the recipient and explain the situation to see if they can help intercept the package. If this isn’t possible, you can contact UPS directly to request a package intercept or return. It’s important to act quickly to increase your chances of a successful resolution.Another option is to try and redirect the package to the ...posted 2018-Nov-26, 10:33 am AEST. For clarification, RTS parcels are chargeable to the sender. It is only for letters that this service is included at no additional cost. Now, whether or not all post offices charge a fee when prepaid or over the counter parcels are marked RTS is another matter.Typically, USPS returns a package because of an insufficient address, insufficient postage, or—in rare cases—if a recipient refuses to accept the package …Insufficient Address. The address has missing information. It can be the street number, route number, or city. How To Fix Undeliverable As Addressed? No matter the reason …However, yesterday, USPS said they returned to sender due to “insufficient address”. Because it was handled by a “shipping partner” (I don’t know what company this refers to) just prior to being tendered to the USPS, I’m unsure of where it’s being sent back to.Sep 26, 2011 ... Postal procedure sends mail back to sender. 42K views · 12 years ago ... How To Send USPS Certified Mail and Return Receipts. Innominate ...The carrier cannot see where the package goes from the tracking number. They have to scan it insufficient and return it to the post office. There a a manager may use a different program to get the proper address or it may just get returned to sender if that part is readable. Best to call the local office and try to stop it from getting returned.Feb 8, 2024 ... Verify the return address . Postal workers can't return a parcel to its sender if the return address is incorrect. So, if a parcel you've ...Return To Sender. Hi, I am a new ebay seller and received an item back in the mail today marked Return to Sender - Insufficient Address. I double checked and I sent the item to the ebay shipping address that the buyer had on file. I emailed the buyer letting them know about what happened and asked them what they would like me to do with the item.The return-to-sender Royal Mail process remains almost the same for you. Cross out your address and write, ‘Please return to sender- not known at this address.’. Drop it in a nearby postbox and let the postal services handle the rest. After this step, you complete your responsibility and can stop worrying about the item.If it doesn't have a return addressed it's held for like 3 months then disposed off. When mail is received for a address they are obligated to deliver it even if the postie knows they moved out. If you can get the person's details tell them to pay the insane amount to redirect the mail and life will be simple. 6.The last 2 months we have been getting emails from customers saying their checks are getting sent back to them with a sticker that says "Return to Sender - Insufficient Address - Unable to Forward". They have sent pictures of the checks and all of the addresses on the envelopes are done electronically and are the correct address.In this age of electronic communication, the art of letter writing has all but been lost, but the knowledge necessary to address an envelope is something we all should certainly po...Recipients are advised to mark unwanted mail as “refused” and return it unopened to the U.S. Postal Service within a reasonable amount of time. Following this procedure excuses the...Common Reasons for Return to Sender Packages. USPS packages get returned to the original sender rather than delivered for a variety of potential reasons: ... whether due to an incorrect address, insufficient postage, refusal by recipient, or other issue. This gets the package back to the original shipper quickly so any problems can ...No (8) Yes (43) Sep 30, 2021. Complaint marked as Resolved. The postman said delivery is always possible if your basic address (apartment name and number) is correct. My details were sufficient for delivery and it was delivered the next day. India Post customer support has been notified about the posted complaint. Sep 21, 2021.The tracking barcode will keep sorting the package to the zip code on that package. So that is why they usually will be returned. If the clerk that happens to sort the package happens to know the correct zip code and then takes the time to fix it and cover up the tracking barcode then it should come to the correct delivery post office. 2.This is a well-known scam @diclonius because eBay considers Insufficient address to be Delivered.. The seller mails junk to an undeliverable address, the junk is Return to sender, the seller keeps your payment and only wasted some postage, an Item not received case you start on eBay will close without a refund, and feedback will be …Emails get spoofed. Sometimes, "Bill" isn't really Bill. And sometimes the fraudulent email will make it past spam filters and into your inbox. Don't get fooled. Find out the real ...Use a Return Address. Including a return address can also help deliver a piece that originally contained an insufficient addresses. If the piece is undeliverable, the USPS …It also depends upon the valid address of the recipient. If a mail is sent off with the wrong or insufficient address, the package is bound to remain undelivered. And in such cases, the undelivered package is returned to the sender with the reason stated as “Insufficient Address”.Shipping refund for a Return to Sender/Insufficient Address/No forwarding Address Wondering if anyone has had any luck getting refunded from Facebook the cost of the shipping label (bought from Facebook) when an item get returned because the buyer provided the wrong address or doesn’t live there, or any other reason.here's the tracking history: February 22, 2021, 9:05 pm. Insufficient Address. BROOKLYN, NY 11233. Your item was returned to the sender on February 22, 2021 at 9:05 pm in BROOKLYN, NY 11233 because of an incomplete address. February 22, 2021. In Transit to Next Facility. February 20, 2021, 11:48 am. Departed USPS Regional Destination Facility.No (8) Yes (43) Sep 30, 2021. Complaint marked as Resolved. The postman said delivery is always possible if your basic address (apartment name and number) is correct. My details were sufficient for delivery and it was delivered the next day. India Post customer support has been notified about the posted complaint. Sep 21, 2021.It says “Additional Information Your item was returned to the sender on July 10, 2021 at 12:54 pm in CEDAR HILL, TX 75104 because of an incomplete address.” Reply reply TofuspiracyThe only way is to find the sender and ask them to modify the mailing address for USPS sufficient address redelivery. However, please note that the …First check the invoice/ebay/paypal to see what address is listed for you on those. If it's correct, see if you have a tracking number that you can check to see what information is listed. Contact the seller and see if might have messed something up if your address is correct on ebay/paypal. 2. Deftek178.Mar 6, 2020 ... ... send your regional address like office and you have to collect it easily.. If you want to know more please subscribe and comment below.. I ...For merchants using SPOD US. Where your RTS (returned-to-sender) order will go depends on the address you entered in your SPOD account. If your Shopify business address is in the U.S.A, SPOD will automatically set the RTS address to your address. This can always be changed in our App's settings. If you have an address that is registered outside ...Return To Sender. Hi, I am a new ebay seller and received an item back in the mail today marked Return to Sender - Insufficient Address. I double checked and I sent the item to the ebay shipping address that the buyer had on file. I emailed the buyer letting them know about what happened and asked them what they would like me to do with the item. But more on that later. Whatever the reason, if you see this “Insufficient Address” message when you
As a carrier I often have mail/packages for apts. that have the street address but are missing the apartment number or it’s partially cutoff due to it being placed on the same line as the street address… So even tho the “sender” has the correct address in their system, the label they printed couldn’t accommodate the full address.We would like to show you a description here but the site won’t allow us.Insufficient Address . Anyone have insight on this? I sent a package priority mail in the post office verified the address. I looked today and it said Out for Delivery and now says Insufficient address and Return to Sender? Share Sort by: Best. Open comment sort options. Best. Top. New ...Common Reasons for Return to Sender Packages. USPS packages get returned to the original sender rather than delivered for a variety of potential reasons:. Incorrect shipping address provided – This is one of the most common triggers, where the delivery details are inaccurate or incomplete.The reason for the return is marked on your item. Items are returned to sender if: The address does not exist. The item does not bear a sufficient address. The addressee has moved without providing a forwarding address. The item is refused by the addressee. The item contains insufficient postage. Your item will require new postage before you ... I recently dropshipped from Aliexpress and after waiting 2.5 weeks USPS tracking today said that the package had an insufficient address and the item was returned to the sender. Wtf? My customer was already bugging me about the delayed shipping and waiting time already, and now this happens. The USPS “Insufficient Address” update means something is wrong or incomplete with the address provided for delivery. This could be due to missing information like street …"Insufficient Address" -> return to sender -> Currently at Distribution Center . I ordered something from Etsy which was shipped from Texas to Los Angeles. Somehow on the day it was supposed to be delivered it was marked as insufficient address. ... 9:46 AM insufficient address, returning to sender 6:15 PM arrived at USPS Regional ...But seeing the familiar envelope made me realized it was a RETURN TO SENDER mail, it was a failed delivery because of insufficient address. I immediately contacted my friend who maybe patiently waiting for this mail about the delivery failure. It turns out she forgot to write the street address, so I have to mail the postcards again whenever I ... The last 2 months we have been getting emails from customers saying their checks are getting sent back to them with a sticker that says "Return to Sender - Insufficient Address - Unable to Forward". They have sent pictures of the checks and all of the addresses on the envelopes are done electronically and are the correct address. The whole time this was happening the delivery expected time kept changing until finally a few hours ago it changed to Insufficient Address. I was at the post office in under an hour and they said it was already being sent back.Ducts left unattended, created from an insufficient energy efficient home design or will become contaminated with harmful particulates Expert Advice On Improving Your Home Videos L...Did they scan it as Insufficient Address- Return to Sender, or Insufficient Address- Return to PO for address verification? Reply reply certifiedtraderboy • It says “Additional Information Your item was returned to the sender on July 10, 2021 at 12:54 pm in CEDAR HILL, TX 75104 because of an incomplete address.” ...Item came back return to sender, insufficient address. I immediately refunded minus the cost of the label. Wasn’t going to take the chance since the buyer barely changed the address in the system. Buyer messaged me upset that he didn’t get a 100 percent refund and told me to “just print out another one.”. Told him thats not how this ...The tracking barcode will keep sorting the package to the zip code on that package. So that is why they usually will be returned. If the clerk that happens to sort the package happens to know the correct zip code and then takes the time to fix it and cover up the tracking barcode then it should come to the correct delivery post office. 2. The reason for the return is marked on your item. Items are returned to sender if: The address does not exist. The item does not bear a sufficient address. The addressee has moved without providing a forwarding address. The item is refused by the addressee. The item contains insufficient postage. Your item will require new postage before you ... 01-30-202102:45 PM. Made a purchase last week and have eagerly been awaiting its arrival via USPS all week. It finally went out for delivery today after being delayed in a sorting facility. However, today I checked the tracking and it says its being returned to sender due to an "insufficient address." However, I double-checked and I inputed my ...Now over the last week, three different USPS packages (all different days, different times of day, different senders) were 'out for delivery' when their tracking updated to 'insufficient address, return to sender'. The address on all 3 was 100% correct, and our very helpful postal worker was able to locate them at the annex and make sure they ... Return to sender - insufficient address. Hello, If I have a document that I am expecting that was a priority mail envelope with tracking and says it was returned to sender because of an insufficient address. Will I be able to see updates up to the time it gets back to the sender if I track this package? It’s my passport document and I am very ... Sep 22, 2021 · So, then your next step will be to get a valid address from the recipient and update that address. Here are the steps to fix the address: Step 1: Visit the USPS official page. Step 2: Click on the Tracking tab at the top of the page. Step 3: Enter your Tracking Number. Step 4: Navigate to the Tracking Details page. The post office will collect it and return it to the sender or forward it to the correct address. [5] X Research source. You can find the nearest collection ...Return to sender is the action. Refused is the reason. No. When we select rts we need to pick a reason why. Refused would be the reason in this case. Return to sender is an umbrella term and exists for a multitude of reasons such as an unknown addressee, insufficient address, or refused by recipient in your case.Return to Sender Not at This Address Stickers 1x3 Inch - Self Adhesive Transport Cargo Sticker Address Reminder Label for Small Business Envelop Box Cartons Shipping Stickers 500 Pcs. dummy. 4x1-1/4 Yellow RTS Return to Sender Special Handling Instructions Mailing Shipping Stickers 500 Labels per roll.Navigate to Account Settings, then click Sender Addresses Tab Within this tab, you will be able to view, add or manage your Sender and Return Addresses. To add a new address: Click the Add an Address button in the upper right of the screen. Complete each field in the form that appears on your screen. Address Nickname is your internal reference ...Insufficient address, return to sender... 04-09-201806:45 AM. I shipped a package to Puerto Rico using my eBay, print label and the address provided by PayPal under ship to. The package reached the PO but was marked insufficient address and is now in the process of being returned to me.posted 2018-Nov-26, 10:33 am AEST. For clarification, RTS parcels are chargeable to the sender. It is only for letters that this service is included at no additional cost. Now, whether or not all post offices charge a fee when prepaid or over the counter parcels are marked RTS is another matter. I had a package that I sold that was a "return to sender" due to an insufficient address. The delivery attempt was the 5th in Idaho and sent back to me same day. You don't get tracking if it's returned back to sender. I received it back today. I messaged my buyer, who changed their address and immediately repurchased. First, contact the recipient and explain the situation to see if they can help intercept the package. If this isn’t possible, you can contact UPS directly to request a package intercept or return. It’s important to act quickly to increase your chances of a successful resolution.Another option is to try and redirect the package to the ...Mar 9, 2024 · You may get this update because of an error on the sender’s or recipient’s end, causing USPS to return the items. Perhaps, a customer gave you an incorrect address, or you wrote it down on your package label in unreadable handwriting. It’ll get back to the Sender. But, it won’t move at Priority speed. Return to Senders move very slowly. And in my experiences, don’t get scanned as much as normal packages. A timeframe I’d estimate, would be 3-10 days for it to get returned. Could be faster, might be longer. But it will get there. Ah ok, good to know!Jan 23, 2020 · 04-27-2021 05:29 PM. Hi @danalcohen and @Elias, When this happens to me, I prefer to edit the order that has been returned and create a custom item titled " Corrected Shipping Address - new Mailing Label". Be sure to check the box that shipping is required. Make corrections to the shipping address. Return to Sender. NO SUCH NUMBER: Some part of the address was missing or invalid, like an incorrect suite number or a typo in the street address; INSUFFICIENT ADDRESS: USPS can’t deliver the package because there isn’t enough information in the provided address; MOVED, LEFT NO ADDRESS: The recipient moved and failed to set up a forwarding ...Last Edited 05:34:56 PM. @srduck Two choices... one is you send the buyer a Paypal invoice so that they can pay to ship the item again. You will need their email address. The other option is you refund the item price only on the Paypal transaction, subtract your shipping fee. I received a package back "Return to Sender/Insufficient Address". I sent a message through eBay to