To set up anonymous call blocking, you should follow these steps: Log into your My Ooma account and visit the " Call Blocking " section under the Preferences tab. Select the option to enable anonymous call block, or adjust the call blocking slider to the level of call blocking that you would prefer to enable. Choose whether anonymous calls ...Have had Ooma Office for over a month, and have been unable to make outgoing calls. Call goes through, but there is no sound on either end. ... and the ports they do have posts are so broad and far sweeping you might as well not have a firewall at all just for Ooma's sake (which, btw, also doesn't work because the problem is not the firewall ...In recent years, the concept of working from home has gained significant popularity across various industries. Call centre work is no exception to this trend. One of the most signi...Hi, I just purchased the Ooma Telo a couple weeks ago and my number has been ported, so all that is done. I am able to make outgoing calls just fine, but when I make an incoming call it just gives a beep then it disconnects, no voice mail or anything.Remove power from the Ooma Telo. Then repower the Ooma Telo and test. Next: Remove power from your Modem, and then repower your Modem and test. Next if none of these work, contact Ooma Customer Support: Customer Support Email: [email protected] Phone: 1-888-711-OOMA (6662) Monday-Friday 7am-7pm PST Saturday-Sunday 8am-5pm PSTVoIP carries voice conversation in small data packets. The calls originate on a LAN connecting callers to the network. Initially, these systems relied on local Ethernet cables to carry calls but, increasingly, the design allows individuals to connect wirelessly to the voice switch, usually through Wi-Fi.Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here. 1 post •Page 1 of 1. jfanchi Posts:1 Joined:Wed Feb 22, 2017 6:02 pm. Outgoing calls frequently will not go through lately.. Post by jfanchi » Wed Feb 22, 2017 6:06 pmI too have been experiencing this problem - long delay when placing outgoing calls. All was working fine for months and then a few days ago this started happening. (In addition to this problem, around the same time, incoming calls are also problematic - I pick up and answer and say Hello, Hello, Hello and can not hear the caller.Solution is to run a phone cable directly from the back of your OOMA box directly to the fax jack on the back of your fax machine. My Dell MFP1125 would not send outgoing faxes when I used a splitter for the fax and OOMA line though the home wiring system. Direct phone cable to fax machine from OOMA box works great. 12 posts.Joined: Tue Oct 06, 2015 8:11 pm. Help Needed** No sound if calls outgoing! by BamaTider » Tue Oct 13, 2015 10:27 pm. I've been using Ooma for almost 2 yrs and have never had any problems. But about 5 days ago, whenever I call anyone, they pick up but cannot hear my voice. They can hear a slight pinging if I press buttons, but no voice sound.Suspected spammer call blocking helps to catch additional sources of spam that may not have yet been flagged as known sources of spam by Ooma. It offers another way for customers to protect their privacy by preventing spam calls before they can happen. You can customize the level of call blocking protection for your account to meet your needs.This way, I could configure QoS for calls via the router now instead of the useless Telo QoS page. I hardcoded the Telo's IP address in my router to x.x.1.3 via its MAC address and also set up a new QoS rule also set by the Telo's MAC address and set that to HIGHEST priority.I've had Ooma Telo (basic) for four years. Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected ...My Ooma - Login. Login. Remember me. Activate your new account. Forgot Username or Password?Oct 4, 2009 · Joined: Sun Oct 04, 2009 7:52 pm. Location: Irvine, CA. FIXED: Phone not ringing. by ajw522 » Tue Oct 20, 2009 9:02 pm. I currently have my ooma Hub with the phone port going into the wall to make the whole house be a hub. I get a dial tone, and I am able to make ooma calls, but when a call comes in, the phone does not ring at all.Enjoy unlimited outbound calling using the mobile app. Set Up In 15 Minutes. With Ooma's easy setup, most customers can start making free calls in less than 15 ...Joined: Sun Oct 04, 2009 7:52 pm. Location: Irvine, CA. FIXED: Phone not ringing. by ajw522 » Tue Oct 20, 2009 9:02 pm. I currently have my ooma Hub with the phone port going into the wall to make the whole house be a hub. I get a dial tone, and I am able to make ooma calls, but when a call comes in, the phone does not ring at all.I can receive calls but just discovered that I can't make outgoing calls for the last few days. When I dial a number, I try either 18591234567, 8591234567 or just 1234567. ... I also cannot make local calls from my OOMA. Every time that I dial a number with the local area code, I get a busy signal. Any assistance would be appreciated. Top. murphyThe Ooma Home Phone app app lets you make and receive phone calls – even international calls – using your either your phone’s mobile network, or its Wi-Fi or 3G/4G cellular data connection. People will know that it’s you calling because the Ooma Home Phone app app uses the caller ID from your Ooma account, and you’ll enjoy the superb voice quality you’ve come to expect from Ooma ...My ooma was working fine, but recently the voicemail stopped functioning. The personal message I recorded does not play. ... I rebooted the system and it went to my outgoing message (without the phone ringing) and recorded the message. ... ↳ Ooma Telo - Calling and Usage; ↳ Call Quality; ↳ My Ooma (Web Portal) ↳ Ooma Mobile HD app;Ooma Telo - Calling and Usage. Outgoing calls not going though. ... Outgoing calls not going though. Post by lbmofo » Thu Feb 28, 2013 4:02 pm Does your cell phone ring at all when you did the test? Top. frenchcamp49er Posts:167 Joined:Fri Jan 09, 2009 4:42 am. Re: Outgoing calls not going though.Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?Power off your Ooma Telo for one hour. Then repower the Ooma Telo and test. If that doesn't work try calling with a *98 before the number dialed. Example *98-1-xxx-xxx-xxxx *99 should help also but there may be echo after the call connects.None of the unsuccessful calls showed up in the lounge call logs. Outgoing calls are fine. My secondary ooma number with the same area code is fine with both incoming and outgoing calls. I'm not using a scout. What I suspect is the routine database entry for my primary number related to local incoming calls has been incorrectly updated (the ...Re: Outgoing calls not from me. by GWW » Wed Sep 19, 2018 10:30 pm. My OOMA call logs as of today are showing outbound calls being made every few minutes to many different area codes and phone numbers. Ooma tech support (did not see calls on their log) said it was my Comcast DVR, Comcast Advanced tech support said …Ooma drops some incoming calls when I answer the phone. Fairly new Ooma user (< 2 months). Almost everything works perfectly. However, when some calls come in (from …Now, after i had setup the SIP account on the Grandstream, everything worked perfectly, both outgoing and incoming calls. After a few days though, without any changes made or anything like that, outgoing calls just stopped working. Meaning, after a short period of apparently attempting a call, it always ends in fast beeping, as if the line were ...May 26, 2013 · incoming calls not working - RESOLVED. by dabuddha » Sun May 26, 2013 1:49 am. I just got my Ooma box today and I went through the registration. The outgoing calls worked fine but when I try to make incoming calls, I get nothing. I see the 1 light on the box turn red for a sec and then turn back blue. On the receiving side, I never hear the ...i have a seimens integrated wireless router so i am plugging the ethernet cable into the to internet connection on telo and to an ethernet connection on the wireless router. i am not using a land line and selected a new phone # in setup. my phone is connected to the phone connection on the telo. nowhere in setup is there anything about having to put an IP address into the routers DMZ.FYI, a friend of mine had issues making outgoing calls; the call would connect but neither the called party nor him could hear anything. Incoming calls were okay. The standard daisy chain reboot/power cycle didn't seem to resolve his problem. I asked him to power off his Ooma for at least 20 minutes and bring it back up. That fixed it.Just this morning after a brief internet outage , the red light started blinking but the phone is working for incoming and outgoing calls. Tried unplug and reset; factory reset; router & modem reset; checked my billing info to make sure it's current (it is). Tried all of the above multiple time and the result is still the same!Re: Outgoing calls not going through Post by murphy » Sat Aug 07, 2010 10:19 pm The only way to solve that kind of a problem is to make a detailed list of the call date, time, time zone, and phone number and give the list to customer support so they can investigate with their carrier.Ooma Forums. Discussion Forums on Ooma VoIP phone services. ... Restarting the box for a third time and hoping for different results. :S I know it's not the internet connection because its a google fiber line that is flying right along. Outgoing calls seem to be working just fine! Top. jbrown Posts:5 Joined:Fri Dec 12, 2014 10:35 pm.Go to the network page in setup.ooma.com and click the radio button for use built in MAC address and then click update. Turn modem and Telo off. Turn modem on and wait for sync with your ISP. Turn Telo on and wait for all blue lights. Customer since January 2009. Telo with 2 Handsets, a Linx, and a Safety Phone.The account administrator can choose which phone number will appear as an extension's outgoing caller-ID by following these instructions: Log in to office.ooma.com as an administrator and navigate to the Settings page. Locate the user whose caller-ID settings will be updated and click the corresponding line. Under the Numbers tab, choose the ...New customer, new setup. All incoming calls ring but when answering it sounds like an incoming fax, totally unintelligible. Verified that these calls are NOT incoming fax calls. Outgoing calls are fine. I have it set up as in Step 2 of quick start guide: Ooma box to router. I disconnected my fax machine completely, same problem. Any ideas? Thanks.Plus, it's not only after a call drops. Yesterday I believe I hadn't used my phone all day. Then I wanted to make a quick 2 minute call. Well it would not go through in 3 tries. Gave up and used another phone. I was reading other threads and I think I should do *98 before placing a call, and see if things improve.It should work automatically unless you have integrated your landline into your Ooma setup. In that configuration, you have to keep caller id service from your telephone company. All incoming calls come in through the landline. If you are using Ooma for both incoming and outgoing calls, let us know what kind of phones you are using. Welcome to ...Hello! Have used Ooma a couple of months and so far doing well. The past day we have had trouble with outgoing 7 digit numbers. I get the dial tone, dial, and then the phone rings about 6 times. Then silence OR a strange buzzing sound. If I wait about 10 seconds, then sometimes I can hear the person I called.Have had Ooma Office for over a month, and have been unable to make outgoing calls. Call goes through, but there is no sound on either end. Incoming …Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?The phone never rings on the other end. If they call me, after many rings (and I have my device set to go to voice mail after 2 rings) they get my voice mail. They leave a message, but the message light on my device remains blue. My call log doesn't show either the outgoing calls or the incoming calls. The voice mail is nowhere to be found.Place your first phone call Pick up the phone you connected to the Ooma Telo and dial just like you always do. Call a friend or family member and experience firsthand the quality of Ooma PureVoice™ technology. While you're at it, you might want to tell them about Ooma! Check out My Ooma Access your online control panel at my.ooma.com.The call log shows no outgoing calls yesterday, and I just want to be sure that if a call was made to the paper by any means, it would appear in the log as an outgoing call. Is that correct, or is there a way a call could actually be made from my number and not be logged. ... a call made from an Ooma device using your number would be logged. Top.by robertwallace » Thu May 28, 2009 12:28 am. It seems that my outgoing audio volume is much lower on ooma that it is on my still-available landline. I've checked messages I've left for myself at work and, while the quality sounds OK, the volume is very low. I've also had complaints from those I've called that it's very hard to hear me.Re: Can't receive inbound calls (intermittent) / Outbound works. by murphy » Tue May 29, 2018 10:31 am. Try a different phone cable between the phone and the Telo. Try a different phone. If connected to your house wiring, connect a phone directly to the Telo with no connection to the house wiring. Customer since January 2009.8653812179 wrote:I have the very same issue – only one way transmission outgoing ability on my end ONLY when I call out. The caller cannot hear me at all. However if anyone calls me it works as advertized –however only if they call me. I have spent almost half of my day trying to resolve this out calling issue.My Ooma - Login. Login. Remember me. Activate your new account. Forgot Username or Password?I am able to make outgoing calls, but unfortunately, there seems to be an issue with incoming calls. My parents tried dialing my Ooma number recently and said they couldn't get through. I then tried dialing our Ooma number with my wife's cellphone and also with my cellphone to see what would happen and I ran into the same exact problem. The ...Oct 7, 2009 · Unable to make outgoing calls. by fahdandemily » Fri Jan 08, 2010 12:32 am. I recently upgraded to the Telo and shortly afterwards my phone seem to no longer be able to make outbound calls. When people call me the phone rings appropriately and the voice quality is fine, and everything seems to work appropriately.Ooma can't make outgoing calls but can receive incoming call since Feb 16. No changes was made on internet provide prior the problem occur. Already called ooma CS and we did already the following and it still not working. Problem: Once you dial he number to call, the ooma "1" and "2" blink alternately and you will only hear the dial tone.Check that your WALL port is plugged into a working phone jack. Note: Ooma Telo Base Station or Phone Genie devices manufactured after April 2011 no longer support landline integration and do not have a WALL port. Incoming calls do not cause your phone to ring. There are several reasons that incoming calls may not cause your phone to ring.Unable to make outgoing calls. by fahdandemily » Fri Jan 08, 2010 12:32 am. I recently upgraded to the Telo and shortly afterwards my phone seem to no longer be able to make outbound calls. When people call me the phone rings appropriately and the voice quality is fine, and everything seems to work appropriately.Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?I setup my Ooma Telo yesterday. The Telo is behind my Linksys E4200 v2 router and I am using Telo Handset. I've only made a couple of calls to 800 numbers to test my system. I still have my Comcast phone system plugged in to the wall and want to use it while testing Ooma. That's why I'm using a Telo handset. The voice quality seems to be good.Inbound call not working Post by rathod1 » Mon Apr 12, 2010 8:38 pm When someone call me, they get the message "I am sorry, All circuits are busy, please try your call later.Can you make outgoing calls with you Ooma? Customer since August 2009 Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs ... Outgoing calls are good... still can't figure out why it's not working correctly... Top. daet Posts:359 Joined:Sat Apr 11, 2009 1:21 pm Location:Metairie, LA.Re: I dial one number and the phone calls another. by niknak » Thu Jul 09, 2009 5:22 am. Maybe some of the buttons on your phone are not working correctly...DTMF sends 2 tones per digit dialed, it's possible one or more of your buttons are defective. That is why the problem happens intermittently. Try swapping phones and dialing the ...Apr 3, 2024 · Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected traditional phones, is a short clunk (same sound ...This set up has not changed in months and OOMA was working fine with almost no issues. Now the problems are as follows: ... Cannot hear incoming call person or make outgoing calls. Post by karthik_u1 » Sat Oct 18, 2014 12:49 pm I guess no one else is having these kinds of issues and unable to answer. I am surprised that no one from …Outgoing Calls. Ooma Office Pro admin users have access to the Call Resolution column in the company's call logs. This column provides extra information about whether a call was answered, rolled to voicemail, or disconnected. This may be useful in situations where you are evaluating the performance of your Ring Groups and Virtual ...Feb 27, 2010 · If you want it to work with the Telo, connect a cord from this jack on your cable box to the WALL port on the Telo. Then plug a single corded phone or a cordless base station into the PHONE jack on the Telo. In this simple configuration, you should be able to take incoming and make outgoing calls on that phone.Check your online account to verify that 10 digit dialing is still enabled. Dialing 10 digits with 10 digit dialing not enabled is always blocked. If you are using the phone wiring in your walls disconnect that and connect a single phone to the Telo's phone jack and test that configuration. Customer since January 2009.My Ooma - Login. Login. Remember me. Activate your new account. Forgot Username or Password?Ooma Basic calling plans include features such as 911 alerts, international calls, superior voice quality and much more. Call 877-353-5168 today!FYI, a friend of mine had issues making outgoing calls; the call would connect but neither the called party nor him could hear anything. Incoming calls were okay. The standard daisy chain reboot/power cycle didn't seem to resolve his problem. I asked him to power off his Ooma for at least 20 minutes and bring it back up. That fixed it.Just setup the Ooma telo yesterday. I grabbed a new number and the setup appeared to have gone smoothly. Outgoing calls worked fine. ... and the ultimate fix was to get a new number. Because multiple numbers were not working I kept running into bad ones. Ooma's second (or third) level of tech support got involved and provided me with a list of ...I can not receive incoming phone calls, no display or ring tones, outgoing calls OK. I have been working with Ooma support and tech support for six days for many hours by phone calls with Ooma. The support staffs at Ooma has very terrible communication skills, they need more training before being allow to talk to customers.Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?Re: Outgoing calls not from me. by GWW » Wed Sep 19, 2018 10:30 pm. My OOMA call logs as of today are showing outbound calls being made every few minutes to many different area codes and phone numbers. Ooma tech support (did not see calls on their log) said it was my Comcast DVR, Comcast Advanced tech support said impossible, possibly Motorola ...I am able to place outgoing calls normally. Top. korggy Posts:13 ... I guess it ooma network problem, not my ooma block. Because I start to think that I need to return my ooma back. Thanks God, ooma and USA. ... Mine is working now as of 10:10am MST. I can now receive calls. Top. realsol Posts:29From Home. Press the button on your Ooma Telo Base Station or Phone Genie to hear your messages played through the built-in speaker. Pick up your telephone and dial your own phone number to hear your messages though your telephone. Pick up your Ooma HD2 or HD3 Handset and press the soft key that corresponds with the “Voicemail” option.Outgoing calls ring, then goes to busy signal. This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance. So. I've had OOMA service for a long time. Haven't posted or even looke
I can receive calls but just discovered that I can't make outgoing calls for the last few days. When I dial a number, I try either 18591234567, 8591234567 or just 1234567. ... I also cannot make local calls from my OOMA. Every time that I dial a number with the local area code, I get a busy signal. Any assistance would be appreciated. Top. murphyTo turn OFF the "do not disturb" for incoming calls, hold the envelope icon down for 3 seconds. It's a toggle. To turn ON the "do not disturb" press it again and the calls will then go directly to voice mail. The light on the envelope is lit when the do not disturb is on. The light is out when it is off. JonInNY.Make sure the Envelope (Do Not Disturb) button on the face of the Ooma Telo is not yellow. Press the Envelope button until you hear a voice announcement and the button turns yellow. Press the Envelope button again until you hear a voice announcement and it turns blue. Then test by making and receiving phone calls to/from your Ooma Telo.If you want it to work with the Telo, connect a cord from this jack on your cable box to the WALL port on the Telo. Then plug a single corded phone or a cordless base station into the PHONE jack on the Telo. In this simple configuration, you should be able to take incoming and make outgoing calls on that phone.Re: Not able to make any international outgoing calls. by lbmofo » Thu Aug 08, 2013 2:13 pm. Just tried calling India and works fine for me reaching people's VMs. Hyderabad. 011 + 91 + 40 + Number. Citibank Hyderabad. 011 91 40 4000 5811. Mumbai. 011 + 91 + 22 + Number.Joined: Sun Nov 29, 2015 3:26 pm. Location: Connecticut. Call logs not displaying recent calls. by Stelcom66 » Fri Jan 29, 2016 12:39 am. I'm not seeing new calls in the call log, the last one was an incoming call last night. Since then I've made several outgoing calls and received a few, but they're not showing. Logged off/on myOoma - same.This is only on one outgoing call, get a dial tone, dial number, silence, and phone rings at other end but they don't hear me. ... Is that second level help? No trouble with other calls. Will try to chat back with Ooma to see if that's really second level. Top. ralph33ca Posts:3 Joined:Mon Jun 27, 2016 3:22 pm. Re: Outgoing calls ...May 6, 2017 · This after having to go through the same call center and get put on hold for a good 15 minutes. The tech guy does some analysis of my problem calls, which I have to make fresh for him, and he tells me the problem lies with the carrier used by ooma. He explains that all calls are routed through a carrier and that is causing busy signals on my end.Maybe you have a home business and wish to separate business calls from personal calls. No matter why you need a second (or third, or fourth…) phone number, Ooma has got you covered with personal phone numbers. Ooma Premier comes bundled with a second phone number - and you can choose to add on even more numbers on top of that.Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should.I can receive calls but just discovered that I can't make outgoing calls for the last few days. When I dial a number, I try either 18591234567, 8591234567 or just 1234567. ... I also cannot make local calls from my OOMA. Every time that I dial a number with the local area code, I get a busy signal. Any assistance would be appreciated. Top. murphyIn the past few weeks, I couldn't make outgoing calls anymore, then I enabled the 10 digits on my setting, still not working. I tested with dialing either 10 digits or 11 digits to make a phone call, none of them work. So i googled and found out to dial *98 then 11 digits, it worked. So now every time if I need to make a phone call, I have to ...This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance. 14 postsSolid-state relays use light-emitting diodes and light-sensitive semiconductors to turn on and off outgoing power. Usually, a lower voltage switching circuit controls a higher volt...When I dial a call from the Ooma connected phone (landline), i hear the engage tone after entering 6 digits of the 10 numbers. I tried calling from my work numer and also my mobile and cannot receive any calls on the Ooma phone or even reach the voice mail. It has been nearly 10 hrs that the equipment was setup. I did a restart of the hub as well.Re: Ported - But Caller ID is Not Ported Number. by tremors2 » Wed Feb 04, 2015 8:54 pm. lbmofo wrote: tremors2, your ported number is likely in your account as the secondary number. Call Ooma customer service to make your ported in number as the primary. OK, you nailed it!Outgoing voice quality is choppy and regularly cuts out for a few seconds at a time. I think this may be an issue with Ooma's server or my connection to Ooma's server. I had Vonage before moving to Ooma and Vonage never had any quality issues when I was using 10/1Mbps DSL service. I am currently on 30/1.8Mbps bonded DSL service with the Ooma.My problem was not able to make outgoing calls, in coming calls were fine. I really like the OOMA TELO, a very sleek device, those blue lighs are attractive, hight tech stuff! The features of the sevice are great! I love the Do Not Disturbe(DND) feature, etc, etc. It's easy to see that there is room for improvement outthere!Ooma can't make outgoing calls but can receive incoming call since Feb 16. No changes was made on internet provide prior the problem occur. Already called ooma CS and we did already the following and it still not working. Problem: Once you dial he number to call, the ooma "1" and "2" blink alternately and you will only hear the dial tone.Ooma Forums. Discussion Forums on Ooma VoIP phone services. Ooma Telo Home Phone Services and Ooma Office Small Business Phones ... Inbound calls should be working again. Top. JonM Posts:1 Joined:Fri Jul 03, 2009 12:19 am. Re: Inbound call not working. Post by JonM » Fri Apr 23, 2010 1:45 am I have been getting this same …The way Ooma and NMR integrate makes no sense and I can't find anything that confirms anything. Supposedly it's automatic. But I have yet to see anything that says "Yes, you're connected and it's working". I have written to both and have not heard from either. NMR shows my lines on Ooma and as "supported", but that is not "active" or "workingBy using the Ooma Office web portal, you can add your mobile device to your current extension. Go to the iOSor Androidapp store to download the Ooma Office app. Once downloaded, you are ready to start dialing. Any time you dial out using the mobile app it will show your main business number, and each mobile app user can transfer calls back to ...Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here. 15 posts 1; 2; Next; ... 2011 9:16 pm. Busy signals on outgoing calls. Post by kenalp6760 » Wed May 04, 2011 9:24 pm Almost every outgoing call that I make ends up with a busy signal. Usual happens on first and sometimes ...Phone trees: Outgoing touchtone sounds not working. by DIYdude »Tue Apr 02, 2024 4:41 pm 2 Replies 746 Views Last post by MLXXXp Wed Apr 03, 2024 6:41 pm ... ↳ Call Quality; ↳ My Ooma (Web Portal) ↳ Ooma Mobile HD app; ↳ Ooma Home Security; ↳ Other Support Topics;Ooma Telo Home Phone Services and Ooma Office Small Business Phones. ... Outgoing Caller ID still not working --6months later. ... Six months later from activation, my name does not display with the phone number on numbers I call -- this causes some people to not answer the phone, since the display is my number with "unknown caller"--a big ...Right now the ooma hub is between the modem and linksys router. I would prefer it plugged directly into the router. I have tried both ways and get same results. I recieve calls But cant call out. I get ooma dial tone then silence. I have callvantage phone line pluged into wall on the ooma hub. I have the blue tab light on the ooma hub.Dec 17, 2009 · Yes, I did try that. Spent an hour with customer service via cell phone. They could not determine the cause of the problem. They opened up a trouble ticket # CS-5727. I have not made any changes to the installation, or to the internet connection, since I first installed Ooma. The internet is working fine. I have everything on battery backup.Here is the process: Pick up the handset attached to the OOMA: Dial *15 then wait. Enter the number you want to call. THEN press the ANSWER BUTTON ON THE HEADSET to switch the call to the headset from the phone. It will then finish ringing the outside number on the headset. Assuming the other side answers...your call will be on the headset!Re: Can't receive inbound calls (intermittent) / Outbound works. by murphy » Tue May 29, 2018 10:31 am. Try a different phone cable between the phone and the Telo. Try a different phone. If connected to your house wiring, connect a phone directly to the Telo with no connection to the house wiring. Customer since January 2009.Today my incoming calls stopped working. When I try to call my number is says my number is not working. I am had my ooma a few years so I did not panic, thought it would clear up. My outgoing still works. I tried to log on to my ooma and it says my number or password are wrong. They are not, so I am wondering what could be wrong.Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected traditional phones, is a short clunk (same sound ...The Router is connected to Motorola Cable Modem and I get my cable/data service from Comcast. This set up has not changed in months and OOMA was working fine with almost no issues. Now the problems are as follows: Problem 1) When I try to make a call with my wired phone connected to OOMA, it takes at least 30 secs for the call to go through.Solid-state relays use light-emitting diodes and light-sensitive semiconductors to turn on and off outgoing power. Usually, a lower voltage switching circuit controls a higher volt...Oct 16, 2017 · I am able to make outgoing calls, but unfortunately, there seems to be an issue with incoming calls. My parents tried dialing my Ooma number recently and said they couldn't get through. I then tried dialing our Ooma number with my wife's cellphone and also with my cellphone to see what would happen and I ran into the same exact problem. The ...Hi, I just purchased the Ooma Telo a couple weeks ago and my number has been ported, so all that is done. I am able to make outgoing calls just fine, but when I make an incoming call it just gives a beep then it disconnects, no voice mail or anything.Joined: Sun Nov 29, 2015 3:26 pm. Location: Connecticut. Call logs not displaying recent calls. by Stelcom66 » Fri Jan 29, 2016 12:39 am. I'm not seeing new calls in the call log, the last one was an incoming call last night. Since then I've made several outgoing calls and received a few, but they're not showing. Logged off/on myOoma - same.Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not the way static sounds). The caller can hear me just fine, but incomprehensible noise on my end. Even more strange, outgoing calls have no problems!Eroush. Posts: 3. Joined: Sat Nov 04, 2017 12:55 am. Just installed-can receive calls but cannot call out. by Eroush » Sat Nov 04, 2017 1:06 am. Everything seems to be working okay except I can't call out. I had it working to call my cell number about an hour ago but would not call my husband's. Now it won't call either.Forward All Calls not working. Post by cortcollins » Wed Feb 03, 2010 4:26 pm I tried to forward my calls to an 800 number but found out that Ooma will not forward to a toll free number. I changed my toll free number to a local number 951.602.xxxx and the call is still not forwarded. I have the Forward setup as "Forward All Calls".To turn OFF the "do not disturb" for incoming calls, hold the envelope icon down for 3 seconds. It's a toggle. To turn ON the "do not disturb" press it again and the calls will then go directly to voice mail. The light on the envelope is lit when the do not disturb is on. The light is out when it is off. JonInNY.When someone calls XXX-XXX-XXXX, do the following: Checked Ring Telo. NOT CHECKED Ring Mobile App. NOT CHECKED Ring XXX-XXX-XXXX (cell phone) Always. So nothing changed and when I checked my cell and the OOMA app I found a lot of incoming mobile. calls that never ringed and did not show on MY OOMA incoming calls list or on voicemail.Several calls lately have been received but none of my phones are ringing. I only know this because the callers have left a message on Ooma voicemail. My phones are both hardwired (Panasonic) and HD2 phones. DND is not on. This has caused me to miss several important calls. This is not acceptable. These were calls from a local company and ...I can't get my new Ooma Telo to work. by brygite »Tue Apr 09, 2024 11:53 am 4 Replies 1031 Views ... Outgoing touchtone sounds not working. by DIYdude »Tue Apr 02, 2024 4:41 pm 2 Replies 735 Views ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App;With 10-digit dialing enabled you can dial any one of these ways: 1. dial 10 digits, starting with the area code. 2. dial 11 digits, so with leading 1. 3. dial 7 digits then #, so excluding the area code (the # terminates the wait for additional digits) Kona Coffee Guy.When i am receiving incoming calls from outbound the person that is trying to reach me can not get a call ring back on their phone. My ooma device rings and tells me that there is a call coming and displays the caller ID but when i answer it it is silent. There is no on on the line. My outbound calls are working fine so far with no issues. Is ...Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should. If you are using your existing landline with your Ooma, you MUST have a call waiting plan