If your Roku device is randomly jumping to the Hulu app, it could be due to a few different reasons. Here are some troubleshooting steps you can try: Check your remote: Make sure that the buttons on your remote are not stuck or malfunctioning. If you have a different Roku remote available, try using it to see if the issue persists.Customer: My Roku screen is stuck on the dancing Roku Logo. I can't get the Home Button to work. need help, please Technician's Assistant: What Roku model do you have? Customer: i don't know. Inside of the stick there are numbers (1-2 Technician's Assistant: What have you tried so far with your 1-2? Customer: I removed the power plug from the power source, and I removed and reinserted the ...Re: TV is stuck on main screen. I have something similar happening. When I click on one of the apps on the home screen (main screen), the app flickers and then goes back to the home screen. It won't open any of the streaming apps (ie Netflix, Spectrum, etc). I spent several hours for 2 days on the chat line with several Roku staff, with no ...Looking for the best online logo maker? Check out our top list of logo generators to help you create professional logos without being a graphic designer. Maddy Osman Web Developer ...I've had a Roku Express 4K+ for all of about 5 months and I've unfortunately gotten bit by the "stuck on bouncing Roku logo with infuriating music" bug that appears to be a pretty common occurrence. I've tried everything mentioned on the forums here - factory reset, different cables, power cycling,...Re: Roku Ultra Stuck on bouncing logo About the only thing left to try is a hard reset. Find the hidden recessed reset button and hold it in for a minimum of 30 seconds. Ignore whatever is happening on the screen, you must hold it for at least 30 seconds to properly trigger the reset.Roku turns on but is stuck on the loading screen with the Roku logo dancing but will not progess last this. I attempted to do a manual resent on the back of the box, but all that happens is the system turns itself off and does not come back on. ... ROKU, STREAMBAR, ROKU TV, the Roku logo and the purple d-pad and purple fabric tag designs are ...I have a Roku Express 3930X that seems to be stuck at 10.5.0. Attempting to force an update does nothing. 0 Kudos Reply. ... Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; ... the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are ...If the issue remains unresolved, please provide us the serial number/device ID of your Roku device, and if you are able to get the software OS/version by going to Settings > System > About. Please keep us posted with the details. I really wish there was a phone number to call to troubleshoot. Brand new Roku stuck on bouncing logo.I too am having the same My Roku Express 4K Plus stuck in the bouncing logo screen. I have been trying to resolve the issue for two hours. I have tried the factory reset and resetting the remote. My serial number is 507P515HWC4A, Model # 3941X. Thank you for your assistance in this matter. Have a good evening. WendyRoku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...Press the Rewind button twice. 4. Press the Fast Forward button two times. It's a bit complicated, but if you press the buttons in this order, your Roku will eventually turn off. After a few seconds, you should see the bouncing Roku logo, and your home screen will return soon after.Re: Stuck in a loop. Won't set up roku. There are a couple of things people have reported worked when a setup fails to complete. Easiest to try, so try this first: Restart your router, even if other devices have no trouble connecting. When your router has completed its startup, try repeating your Roku setup. More involved: Repeat the setup by ...If you need a public-facing logo for your business, one that will appear on signs and stationery and ads, one you and your customers will see every day you work, then you should ge...Is there any way to disable or skip the ROKU startup screen (the bouncing logo)? If it matters, I have both Roku Streaming Stick + (3810, 3811 series) and Roku Ultra (4660, 4661, 4662 series) devices and I believe I only see the startup on the streaming sticks.. Thanks.So, in order to fix the SAMSUNG TV Stuck on Startup Logo, you need the remote control works properly.So Lets Begin!1. Unplug the TV2. Leave For Atleast 2mins...You press the power button on your Roku remote which turns on your TV screen. Then you see the Roku home page. You should never be seeing a bouncing logo unless you removed the power physically from your Roku or you restarted it. Exactly what you are describing means that you're physically turning on your TV and the power to your Roku.Connect to a wall power outlet. Some Roku streaming players that support USB power do not include a power adaptor. If you are connecting your Roku player to a power outlet, try the following steps: Use a power adaptor. If your player included a power adaptor in the box, only use the power adaptor provided. Using a different power …Find out how to make the most of Roku Community support and learn about the best ways to get your questions answered on our thriving forum with these FAQs.If this issue is not resolved with your Roku device that stays on bouncing logo , please let us know along with any additional information you may have that would be helpful for our team to assisting you further in this problem. Please include the serial number/device ID of your Roku device. Please keep us posted and we'll continue assisting ...Hi , Thank you for reaching out to the Roku Community! We appreciate you letting us know about this and your attempts to troubleshoot this issue. What device are you using right now? How are you trying to connect to your network? Is it via a wired or wireless connection? Did we recently make any ch...Roku Express Software Update. My Roku Express carried out a software update last week, now every time it's turned on, it's stuck at the bouncing logo. Before the update it was working perfectly. I've tried the fixes listed in various places, reset button 10 seconds, reset button 30 seconds, power cycle, nothing works, still stuck on the ...Step 1. Check the Power. Before doing anything else, check to see if the power light is on. Step 2. Check the TV Input Source. If it is on, the next thing you should do is double check if your TV ...My input settings are stuck in an endless loop on my screen and it still won't go away after using the reset button on the back of the tv. I can't go to the settings to factory reset it because of the constant looping. Another thing is the sensor ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...Is your Onn Roku TV stuck on the logo screen? Don't worry! Watch our step-by-step guide to troubleshoot and fix the issue quickly. We cover common causes and...Re: Can't get past "let's get started. Hi @Chines. Thanks for bringing this to our attention. Please reply here with the serial number of the affected Roku device. It can be found underneath the player itself. Once we have the information needed, we'll be able to forward it to our support team for further assistance. All the best, Kariza.Roku. Stay updated on news and offers. Learn to use Roku TV Recovery Mode to clear all data and software and reinstall the Roku operating system over the internet or from a USB flash drive.Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...If it comes up okay there, go into Settings > Display type and change the Roku to the actual resolution of the problem set instead of the "auto" setting. When you get to the countdown screen click on the "yes" option to lock in this resolution. Now move the Roku back to the first set and see if it works. Roku Community Streaming Expert. I am ...Try using a power adapter at the wall instead of the TV USB port if currently doing so. If already using a power adapter, try another one. (any 5volt, 1amp cell phone charging power adapter should work).Re: Roku Ultra Stuck on bouncing logo. About the only thing left to try is a hard reset. Find the hidden recessed reset button and hold it in for a minimum of 30 seconds. Ignore whatever is happening on the screen, you must hold it for at least 30 seconds to properly trigger the reset. Then power cycle and see if you get the initial welcome and ...Re: Stuck on ROKU Setup screen. @TroubleinNJ @Alex904. Thanks for the post. If you are already powering the Roku device through the wall outlet, we would recommend proceeding with these troubleshooting steps: -power down/disconnect your wireless network. -reboot your Roku device to see if it gets past the Roku screen.Re: Sharp/Hisense Roku TV stuck on logo. Don't waste your time. No fix. It's stuck in update loop. Trash the TV and don't get a ROKU tv again. I trashed mine and got a Samsung, never looked back. 01-16-2024 11:06 AM.My input settings are stuck in an endless loop on my screen and it still won't go away. 1. I've used the tiny complete reset button on the back of the tv. {I'm not able to use the reset option on screen because of it being stuck} 2. I unplugged and plugged it back in as well. 3.If you can turn off the router completely at work, this would help to eliminate any issue that may be occuring during the network discovery stalling the boot process. Additionally, if this is a Roku Streaming Stick, don't be pressing that button that is on the stick. That is a reset button, not an on/off button. Roku Community Streaming Expert.Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ..., first, try it on another TV just in case it's some kind of HDMI issue. I would suspect a bad box or a bad power adapter. If it's still under warranty: Step by step instructions for returns and warranty replacements | Official Roku Support If it's not, you could try a factory reset, although if it...A warm welcome here in the Roku Community! We want to investigate further this issue that you're having with your Roku device since it was stuck on the start-up screen. May we know what Roku device you're using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) Could you send us a photo of your problem?Step 1: Remove the power cable from the Roku device. Step 2: Remove the batteries from the remote. Step 3: Plug the Roku device back in, and wait for it to finish booting up — you should see the ...Once the device is getting past the bouncing logo screen, try reconnecting your wireless network. This should resolve the issue you are experiencing, however, if the issue is still unresolved, please reply back with the serial number/device ID of the Roku device and we will be able to assist you further. My player is stick on the ROKU logo …Hi, Thanks for posting here in the Roku Community. We see that you're unable to update your Roku device, and we'd be more than glad to assist. May we know if you've already tried to perform a system restart on your Roku device to see if you're able. Roku Community. Sign In Help. Browse Browse .@MGSA . 1. Use the supplied power adapter rather than the TV USB power port. 2. Try using another power adapter and/or power cable. (cell phone USB charging adapter 5volt, 1amp, cell phone charging cable with micro USB on device end)I have the same problem with my Roku stucked on roku bouncing for hours kindly assist I have tried all by the books swiped hdmi done hard reset all prove abortive here is my serial number for roku device S012297XD4RM THANKS. Roku Community. ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV ...Re: Roku Express 4k+ will not boot. Hi @Juccello, Thanks for the quick response. If the issue remains unresolved, please provide us the serial number/device ID of your Roku device, and if you are able to get the software OS/version by going to Settings > System > About. Please keep us posted with the details.I believe I have a Roku express plus but we recently moved and now I've tried to factory reset it and everything and it's just a bouncing logo. It'll go off then come right back on to a bouncing logo it does it repeatedly. I've tried resetting it but nothing has made it stop. I'm completely over it someone please helpRe: Sharp/Hisense Roku TV stuck on logo. You should test the LED strips using 9V batteries before you purchase one. Look that process up on YouTube. I didn't purchase one. I bypassed the one that didn't work to see if it fixed the issue and it did. I didn't purchase the LED strip because I broke the display in the process of getting to ...Re: Sharp/Hisense Roku TV stuck on logo. Don’t waste your time. No fix. It’s stuck in update loop. Trash the TV and don’t get a ROKU tv again. I trashed mine and got a Samsung, never looked back. 01-16-2024 11:06 AM.Aug 14, 2022 · If the screen is frozen: Press the Home button five times. Press the Up arrow one time. Press the Rewind button two times. Press the Fast Forward button two times. The Roku device will restart. If ...If your payroll check bounces, you can contact several parties. These include your supervisor or employer, depending on the size of your organization. Also, you may need to contact...Roku stuck on bouncing logo. Instead of using cable or satellite TV, you can access any s ports games streaming channel by Sin embargo, Roku no cuenta con cuenta con un navegador web nativo por lo que la única To start viewing messages, select the forum that. tv pato 2 download, Tags: amazon firestick best ipt service best live tv apk ...I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...Not sure how this works for other models. The problem is that the device would never get out of the boot screen, with the wagging U, and the imperfectly looped jingle. It would show up for about 80 seconds, then reboot itself and start all over. Unplugging did nothing, hard reset didn't seem to work, changing HDMI ports didn't work.If you haven't figured it out yet is a firmware issue and its common with hisense tv's when they fail to automatically update properly. Shoot my an email and ill send you the updated firmware file. Download it to a USB and plug it into the TV and problem solved. My TV is stuck on the logo screen and doesn't reboot or anything.Re: Stuck on the "Let's get started" screen. It seems unlikely that you have two failed remotes, so I'd have to suspect the batteries. If you're not getting a noticeable flash from the end of the remote on your camera screen then it's kind of pointless to keep trying. You might want to get a cheap universal remote that supports Roku devices.Sharp Roku TV stuck at logo. Hey guys. I have a sharp roku TV with the one button nub that I couldn't get to turn on. The remote was unresponsive, as was the button, so I unplugged the tv and plugged it back in. It did the same thing for a bit, then this screen came up. Any ideas on how to fix it?My 2+ year old Sharp/Hisense Roku TV is stuck on logo. Every 5 or so seconds, Sharp Roku TV logo would come on screen for a second or two and then disappear. I push reset button (behind TV, next to antenna) for 15 sec, 30 sec etc... but same issue. I unplugged it for few hours and plugged in, same issue. Model: LC-65Q7370UI am using a Roku TV (one of the TCLs). Having a very odd issue with the Disney Plus channel. When I open any movie on Disney plus, it loads for a little bit (the Dolby logo even shows up in the top right) but before the movie plays, it freezes. This has been happening for the last few days. Sometim...My Roku 4K is also stuck on the bouncing logo. I've tried removing all cables / holding the rest button / leaving powered off overnight. The device is plugged in to a wall outlet. I've had the device for 4 months. I'm just trying to get informationFeb 1, 2024 · Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.Hello John, My serial number on the box and device is S0J732AK5M1V. It is currently in a box and unplugged from my TV. Thank you for replying. Let me know if you need any other information.Delete the cache using the remote control and try again after. Delete the cache : Press the HOME button 5 times, the UP button 1 time, the REWIND button 2 times and the FAST FORWARD button 2 times. The TV will reboot twice. Good luck. 0 Kudos. Reply. TCL 55 S421 LDAA - noticed apps would not load (YouTube TV was stuck in infinite load loop).Customer: my roku box is stuck in showing the Roku symbol and it cannot be moved to show a screen. Answered by Shahid in 31 mins 10 years ago. Shahid. Technician. 43,781 satisfied customers. Specialities include: Record/Cassette Player Issues, CD/DVD Player Repair, Audio Equipment Problems.In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other unpredictable behavior. Using the included power cord and power adapter, we suggest plugging your Roku into a …Brand new ROKU Express 4K set up went well, and it worked for two hours. Then it switched to the bouncing ROKU logo with intermittent loss of signal notification. 1- verified internet working properly, including checking signal strength at the ROKU device location. Full signal . 2- powered off and unplugged device for 15 minutes.Hopefully one of these solutions will help get you past the purple screen and up and running with Roku! Tcl Roku TV Stuck on Logo Screen . If your TCL Roku TV is stuck on the logo screen, there are a few things you can try to fix the issue. First, unplug the TV from power and wait 30 seconds. Then, plug it back in and see if the issue has ...Customer: My Roku screen is stuck on the dancing Roku Logo. I can't get the Home Button to work. need help, please Technician's Assistant: What Roku model do you have? Customer: i don't know. Inside of the stick there are numbers (1-2 Technician's Assistant: What have you tried so far with your 1-2? Customer: I removed the power plug from the power source, and I removed and reinserted the ...stuck on channel update screen. I turned on my Onn. roku TV and it was showing to the setup screen from when I first got it- like picking language and location etc for some reason: no power out, or manual reset. I tried to unplug it and waited 60 seconds to plug it back in.Jan 31, 2024 · As a start, we recommend proceeding to factory resetting your Roku device. Please be advised that a factory reset clears the majority of data from your Roku device and resets it to a factory default state. After you complete a factory reset, you need to set up and configure your Roku device again.Re: Stuck on Connecting...This may take a minute. If you are able you can connect the TV physically to a router on your internal network, turn off the TV, I unplugged mine for a few seconds, then turn the TV back on so that it utilizes the physical ethernet connection. Then you can either reconfigure your wireless or factory reset as needed.Apr 5, 2022 · Not here, not on Reddit, or on Google. Yet lots of people are having this boot issue with their Roku's. I believe Roku knowingly ships defective products and pushes un-tested firmware that bricks our devices. I've bought 4 different Roku models since 2014 and they've all had varying degrees of problems.Looking for the best online logo maker? Check out our top list of logo generators to help you create professional logos without being a graphic designer. Maddy Osman Web Developer ...Re: Bouncing ROKU letters tried everything can't get rid of it. Hey @PRczar. Thanks for reaching out here in the Community. In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other ... Sep 26, 2022 · MBR Roku Express 4K+. Master bedroom. serial # #X016007YF97. Purchased 5/5/2022. This
Have owned a 2019 Roku Ultra and it's worked fairly flawlessly (minus the late October '22 firmware / audio update issue[s]). Starting two days ago, the unit is not outputting video. I've restarted it, the bouncing logos are visible, but then the picture completely is lost (TV saying no input sig...Bought brand new Roku Streaming Stick + and it hooked to wireless but am now stuck on bouncing Roku letters after checking for update in initial set up. Help? Tried to reset it, switched TVs, etc. but no luck moving past this.Jul 17, 2023 · Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.Remove remote battery life indicator on screen. There seriously needs to be an option created in the Roku settings to TURN OFF the extremely annoying and totally useless low battery message that keeps popping up in the upper right corner of the TV screen! Once my battery level gets around 25% I start getting this annoying pop up randomly when ...My 2+ year old Sharp/Hisense Roku TV is stuck on logo. Every 5 or so seconds, Sharp Roku TV logo would come on screen for a second or two and then disappear. I push reset button (behind TV, next to antenna) for 15 sec, 30 sec etc... but same issue.Resetting the remote control batteries will free up a Hisense TV stuck in a boot loop to reset the Hisense TV remote control batteries and remove them from the remote. After removing the remote's batteries, press and hold the power button for 15 seconds. Put the batteries back in and turn the TV on.I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. Solved: Our 2 year old Roku TV went dim. It's on the brightest settings. We have also unplugged it.We just bought a Roku Streaming Stick+ for Christmas. It worked fine on day 1 & 2. No problems with setup, everything was working great. Today, I tried using it and it is stuck on the bouncing Roku logo. I tried unplugging it, pressing the reset button briefly and also holding the reset button as described for a factory reset. Nothing is working!Jul 17, 2023 · Hi , Thank you for reaching out to the Roku Community! We appreciate you letting us know about this and your attempts to troubleshoot this issue. What device are you using right now? How are you trying to connect to your network? Is it via a wired or wireless connection? Did we recently make any ch...It is stuck there (roku bouncing) and never gets to display anything else. This started when it was running a streaming app (fox) when after 15 minutes it suddenly crashed and stuck on the roku screen. 0 Kudos Reply. ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or ...Can you please clarify the issue you are experiencing? Does the bouncing logo just take a while on screen to go away or does the bouncing logo screen stay stuck? With more detailed information, we will be able to assist you futher. Thanks, Danny. Re: Disable or skip ROKU start up screen (bouncing logo)Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...Customer: my roku box is stuck in showing the Roku symbol and it cannot be moved to show a screen. Answered by Shahid in 31 mins 10 years ago. Shahid. Technician. 43,781 satisfied customers. Specialities include: Record/Cassette Player Issues, CD/DVD Player Repair, Audio Equipment Problems.Hello! , Thanks for the post, Have you tried doing a factory reset on your Roku device? Do you have cellular data, so we can try connecting your device to your hotspot? If you cannot control your device or it is completely unresponsive, you can perform a factory reset using the physical Reset butto...Stuck at Language selection. Brand new Roku Streaming Stick 4K. The stick is recognized by the tv and starts to go into setup. At the screen to choose language, when I hit "ok" for English, I just get the normal Roku sound you get when you press an invalid key. The remote is paired and controls all other functions of the TV (TCL55 Roku tv).Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.Jump to solution. I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest removing the SD card.Re: Roku Ultra Freezing After Bouncing Logo. Warmest welcome here in the Roku Community, @MikeyW! We appreciate you reaching out for support and for trying to troubleshoot your Roku player. No worries! We're here to lend a hand and further assist you with this. Before we proceed, it seems like you have multiple devices linked to your …Amazon’s Fire TV isn’t the only connected TV platform aiming to reach more screens by way of new partnerships. While Amazon today announced plans to bring Fire TV to more places — ...If the issue remains unresolved, please provide us the serial number/device ID of your Roku device, and if you are able to get the software OS/version by going to Settings > System > About. Please keep us posted with the details. I really wish there was a phone number to call to troubleshoot. Brand new Roku stuck on bouncing logo.Same problem--same horrible ROKU and BEST BUY non existent customer service. If you are thinking about buying another ROKU product, don't. While setting up, the Express will download software and update, restart, and then freeze over and over again at the bouncing ROKU start up logo--pushing the reset button on the back does not help because it just resets back to the ROKU bouncing logo and ...Discover the best logo design company in Dublin. Browse our rankings to partner with award-winning experts that will bring your vision to life. Development Most Popular Emerging Te...Aug 16, 2022 · Bought brand new Roku Streaming Stick + and it hooked to wireless but am now stuck on bouncing Roku letters after checking for update in initial set up. Help? Tried to reset it, switched TVs, etc. but no luck moving past this.If your business is just getting off the ground or you need to revamp its image, a quality logo is imperative and Fiverr Logo Maker can help. Creating a unique logo for your busine...If the former, swap to using the Roku power supply and see if that fixes it. If the later, try a different USB power supply (any 1A phone charger should be fine), or use the TV USB port. The stick is pretty flaky if it's not getting enough juice. You might also try pressing and holding the reset button on the stick while it's booting to do a ...Roku. Stay updated on news and offers. Reset a Roku TV or player that is frozen, unresponsive, or simply not working by performing a system restart or reboot, a network reset, or a factory reset.Streaming Players Roku setup Features, settings & updates Wi-Fi & connectivity Channels & viewing Solving playback issues Remotes Roku mobile app Roku legacy products Issue Tracking Board Roku TV Manufacturer support & …I too am having the same My Roku Express 4K Plus stuck in the bouncing logo screen. I have been trying to resolve the issue for two hours. I have tried the factory reset and resetting the remote. My serial number is 507P515HWC4A, Model # 3941X. Thank you for your assistance in this matter. Have a good evening. WendyOnce the device is getting past the bouncing logo screen, try reconnecting your wireless network. This should resolve the issue you are experiencing, however, if the issue is still unresolved, please reply back with the serial number/device ID of the Roku device and we will be able to assist you further. My player is stick on the ROKU logo …Roku logo bouncing on screen. Technician's Assistant: What Roku model do you have? Not sure, how can I tell. Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player? ... My roku is stuck. I have been trying to get help from you for hours now and all I get is the ...If you are thinking about buying another ROKU product, don't. While setting up, the Express will download software and update, restart, and then freeze over and over again at the bouncing ROKU start up logo--pushing the reset button on the back does not help because it just resets back to the ROKU bouncing logo and does not restart.I tried installing Roku on different TVs, swapping power cords, etc. All the while, My Roku power cord was plugged into a USB port on my TV. When I plugged the Roku power cord directly into a wall outlet using the AC/USB adapter I got with my iPhone, I immediately got past the bouncing logo and was able to complete the installation of my Roku.I can hear the audio still playing while the sleep mode/bouncing logo is on the screen. 0 Kudos Reply. All Topics; Previous Topic; Next Topic; 3 REPLIES 3. RokuLianna. Retired Moderator Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING ...Unplug the TV or remove AC power from the TV. Count to ten, then plug in the TV. Locate the Menu, Vol-, and Power buttons on the TV's side panel. Using the buttons on the TV's Side Panel, press and hold both the Menu and Vol- buttons. While holding those buttons, press and release the Power button one time and count to 3 before releasing ...Received a brand new Roku Express today. It connected to internet okay, downloaded and installed updates, then just sits at startup screen with bouncing logo and goes no further. I have done hard reset using button on back and it makes no difference. Guess its refund time and buy a Fire Stick, I k... , if it's only 6 months old, it's probably time to look into a warranty replacement: Step-by-s