If you have not used the service and the phone is in good condition, you can return within 14 days of the date of purchase and get a refund. Here is a link about our Prepaid Return Policy with complete details, hope it helps.Feb 14, 2024 · Customer Agreement. (Para una copia de este documento en español, visita nuestro sitio web: espanol.verizon.com) Thanks for choosing Verizon. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: our ability to make changes to your Service or this Agreement’s terms,. All Verizon security deposits paid will be refunded by Verizon Wireless via US Mail within 30 to 60 days. Refund and Exchange Policy Devices and accessories presented for return or exchange must be returned within 30 days of the original purchase and must be returned in original* condition.Wireless Hey, so I purchased an iPhone November 26, 2023 and decided I do not want the phone anymore (not open or activated either). Do I have until December 26 to return the phone or do I have until January 15 since it’s extended return policy.Horrible Holiday return policy. 12-31-2012 11:32 AM. For the holidays I received a JamBox. The JamBox was purchased by a relative 11/05/12. I attempted to return the JamBox 12/31/12 for store credit towards an upgrade and accessories. Verizon store refused to accept the return. 14 day return policy. Said the holiday return policy begins 11/22/12.There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...What is Verizon’s device locking policy? Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier.Oct 17, 2560 BE ... They typically allow customers 14 days to return their devices for any reason, even without a valid explanation. If they won't help, or if ...24/7 automated phone system: call *611 from your mobile. Learn about Verizon's replacement for defective mobile devices that are under warranty.Here are some of the common caveats, fees and exclusions: You have to cancel your contract with 14 days of activation, If you terminate the contract within the first 3 days, the Activation Fee you paid may be reversed, When you cancel, you have to return any devices and accessories you received, in as-new condition and in their original ...Learn how to return or exchange wireless devices and accessories within 30 days of purchase. Find out the restocking fee, shipping charges, Early Termination Fee, and other terms and conditions for returns.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to check your upgrade eligibility, how to upgrade, transfer eligibility between devices and more.Verizon Wireless (corprate retail stores, online, and telesales) extends return policy starting November 22nd, 2019. Anything purchased after that can be returned until January 15th, 2020. Applicable restock fees still apply.For those of you enrolled in a monthly device payment, you are eligible to trade-in for a credit. If the trade value is less than the remaining installment balance, then you will continue to pay the installment until you reach 100 percent of the cost of your device before purchasing a new device. If the trade value is more than the remaining ...01-10-2022 09:02 AM. We returned 2 defective phones on 12/23/21 and UPS confirmed delivery to verizon on 12/29/21. On 1/8/22 received text from Verizon they did not received phones and are charging us over $900. Verizon won't answer customer service phones or texts. Store will not answer phone either. 01-10-2022 09:20 AM. Due to the age of this ...I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees? Tried customer servi...Visit Community. 24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after …We would like to show you a description here but the site won’t allow us.You can limit the sharing of CPNI within Verizon for marketing services to you that are different from the ones you have. Verizon Wireline and certain business customers: call 1-866-483-9700 to update your account preferences. Verizon Wireless and certain business customers: call 1-800-333-9956 to update your account preferences. Other customers:Apr 18, 2024 · Verizon‘s Return Policy: The Basics. Verizon‘s general return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange wireless devices and accessories. This applies to items bought directly from Verizon, either online, in-store, or over the phone. Most device returns are subject to a $50 restocking ... Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. To return your equipment: Contact Verizon at 1.800.verizon (1-800-837 …All Verizon Wireless purchases come packed with a return label, but if it is lost, a new one can be printed directly from the customer’s Verizon Wireless online account.Visit Community. 24/7 automated phone system: call *611 from your mobile. Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan.Let‘s start with the basics. Verizon‘s return policy for defective phones falls into two main categories: Returns within 30 days of purchase. Returns after 30 days but before 1 year. If you notice a defect within the first 30 days, you‘re in the best position. Verizon will replace your phone with a brand new device free of charge.In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: Our ability to make changes to your Service or this Agreement’s terms. Our liability if things don’t work as planned and how any disputes between us must be resolved in arbitration or small claims court. Can I return an item I purchased at a Verizon Corporate Store to a Wireless Zone® store? No. The item needs to be returned to the store it was purchased. The item MUST be accompanied with the original sales receipt. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more. If you have multi-device protection on your account, it will continue to be billed. You can decide to reconnect service at any time. But, if you don't reconnect service before your 90 days are up, Verizon will automatically reconnect it for you after 90 days. This suspension option is only available once every 12 months.For help with Home internet and smart devices, see our Verizon Home Device Protect FAQs or Smart Home Support FAQs for help, if you are enrolled in one of these options. If you just bought your device, see the Verizon Return Policy - 30-day returns and exchanges.Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. …Discounts. First responders, military, nurses and teachers get up to $25/mo off with 2-3 lines on. 5G Unlimited plans. For personal lines only. Plus, we have great student discounts.A retail return policy sets the terms and conditions under which customers can receive a refund or exchange items they’ve purchased. Retail | How To Your Privacy is important to us...If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6.Return Policy. Returns/Exchanges: Our worry-free guarantee enables you to return or exchange your device within 14 days of the original date of purchase. ... within the …Phone Return Web of BS. I did an early iPhone upgrade and apparently made the mistake of going to an authorized retail store instead of a corporate store to do so. The retail store said to return the old phone to the corporate store. Went to the corporate store and they said the retail store should have taken it.Benefits of the Verizon trade-in program. Verizon wants you to have the shiny new device you desire (at a great price) as well as help you recycle your old phone. That’s where the Verizon trade-in program comes in. When you trade in a device, the value of the device can be used toward a new one, or you can choose to get your savings in the ...Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records. We will send you an email confirmation of your return.Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204.Verizon has updated its return and exchange policy for both devices and accessories, offering up to 30 days to return your disappointing purchase.Find more information on the Verizon wireless Customer Agreement. Find information about Verizon's community service, customer satisfaction, account protection, accessibility and other company initiatives.Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. To return your equipment: Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment Charges.Phones and Internet devices that are returned or exchanged are subject to a $50 restocking fee per return/exchange and must be returned with the following: 1) original box in original shape, 2) all original accessories, manuals and contents in the box. All cash or check purchases will be refunded by check and will take 7-10 days to process ...Learn how to return your Fios equipment to avoid being billed an equipment charge. Returns must be made within 30 days of when service is disconnected.See more on Verizon’s unlock policy. For Pixel phones purchased from another carrier, refer to the lock policies for AT&T, Sprint or T-Mobile. 1. Get Verizon service for your device with eSIM by calling Verizon or visiting the My Business portal. 2. If this is a new line of service, you may skip to step 3.... Policy · Terms of Use · Legal · Return Policy. Victra independently operates this site and is a Verizon Authorized Retailer. Menu. What's New · ...Apr 30, 2024 · Verizon Business Services. 67 Boston Worcester Tpke. Shrewsbury, MA 01545. Get Directions. In-Store Pickup. Same Day Delivery. 18 mi. (866) 644-4532. View store details. ... Policy · Terms of Use · Legal · Return Policy. Victra independently operates this site and is a Verizon Authorized Retailer. Menu. What's New · ...Verizon shows the phone as returned to their fulfillment center but I can’t seem to get my $1500 back. One rep said 5-7 days, one said 4, one said it’ll be refunded back the next business day, one said it’ll be credited to my account and the last person said Verizon is resending out the phone. Needless to say this has been going on since 2/9.For 36 months, 0% APR; Retail Price: $564.99. Buy now. 1. Verizon Wireless's best cell phone deals for iPhone, Galaxy, Pixel and more. Plus deals on smartwatches, tablets and accesories.Verizon Live Chat: Live Chat allows users to sign in to their active account and initiate a conversation with support staff. Verizon social media: Facebook: Connect with Verizon customer service via Facebook Messenger. X (formerly Twitter): Send a tweet @VerizonSupport for Fios-related issues or @VZWsupport for Verizon Wireless issues. Send ... Can I return an item I purchased at a Verizon Corporate Store to a Wireless Zone® store? No. The item needs to be returned to the store it was purchased. The item MUST be accompanied with the original sales receipt. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more. Get Verizon contact information to speak with a customer service representative about your mobile and home services. ... Other Wireless Topics. Verizon Contact Numbers Mobile, 5G Home, LTE Home. Sales. 800-225-5499 8 AM - 7 PM (Mon - Sat) ... Return policy; Contact us; Community Forums; Business support; Sign in; Download My Verizon App; Lifeline;Shopping online can be convenient, but it can also be a bit tricky when it comes to returns. That’s why it’s important to understand the return policy of any online retailer you sh...Watch for a walk-though of how to replace an Apple Watch on an account, including watch replacements and upgrades.In order for your service to be canceled, it is essential that you contact the customer service telephone number listed on your receipt and speak with a representative. All wireless device returns and exchanges are subject to restocking fees with amounts depending on the specific device. Merchandise that is returned to Verizon must be in ... After we do that, your only remaining obligations will be under the new device payment agreement and for associated wireless service. If you do not return your eligible device when upgrading, or if it is not returned to us in good working condition, in each case the remaining balance under your original device payment agreement will be due on ... For all phone order types, when the phone already shipped and the order can't be canceled, you can return or exchange it* when the phone arrives. *A restocking fee of $50 applies to any return or exchange of a wireless device (except in Hawaii). Exceptions may apply. Visit our Return Policy page to learn more.Your device is critical. We’ve got. you covered. That's why Verizon Mobile Protect gives you unlimited number of claims 1, no extra cost. cracked screen repair 2, and Pro On the Go 3. Plus, you will get access to 24/7. digital security and privacy tools 4. Enroll Manage claims.Unlocking Policy for Deployed Military Personnel. If you are a Verizon Wireless customer in the military and receive relocation orders outside of the Verizon Coverage Area, we will unlock your device and suspend your service at your request, even during the 60-day-lock period following the purchase of your device. Effective Date: July 23, 2019. Find a Verizon store. Book an appointment, explore local. promotions and plan your visit to a store. near you. Enter ZIP code or city, state. Use my location. For all phone order types, when the phone already shipped and the order can't be canceled, you can return or exchange it* when the phone arrives. *A restocking fee of $50 applies to any return or exchange of a wireless device (except in Hawaii). Exceptions may apply. Visit our Return Policy page to learn more.Beginning April 1, 2010, Verizon Wireless will offer for purchase Certified. Pre-Owned devices to replace a defective device after the. manufacturer's warranty has expired, or (ii) a stolen, lost or damaged. device. This option replaces the Certified Like-New Replacement and. one-year device pricing options referenced in the Your Guide, Business.Newbie. 08-31-2015 01:34 PM. I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees?Wireless routers are an essential part of any home or office network. They provide the connection between your devices and the internet, allowing you to access the web from anywher...Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination.What is Verizon’s device locking policy? Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier.Register for an account. Resend welcome email for My Business Wireless. Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get ...Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, …In the world of e-commerce, one of the most crucial aspects that can make or break a customer’s decision to make a purchase is the return and refund policy. A well-designed policy ...Phone Return Web of BS. I did an early iPhone upgrade and apparently made the mistake of going to an authorized retail store instead of a corporate store to do so. The retail store said to return the old phone to the corporate store. Went to the corporate store and they said the retail store should have taken it.Feb 14, 2024 · Customer Agreement. (Para una copia de este documento en español, visita nuestro sitio web: espanol.verizon.com) Thanks for choosing Verizon. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: our ability to make changes to your Service or this Agreement’s terms,. TEAM Wireless is a ... TEAM Wireless independently operates this site and is a Verizon Authorized Retailer. ... Return Policy. Phones & Devices from Verizon.Customer support via phone: Reach out to a live representative by dialing 1-800-837-4966 (1-800-VERIZON). Verizon's customer service agents are there to assist with account inquiries, billing concerns, and troubleshooting for wireless service. Live chat support: For a convenient, text-based option, use Verizon's live chat feature to communicate ...Device payment agreement FAQs. The Verizon device payment program gives you the flexibility to always have the latest mobile device. Learn how device payments work, how to view your balance, pay off your device and more. Note: We also offer accessory purchase financing for eligible customers. Learn more with our Finance your accessory purchases ...Find support for your Verizon Wireless service, plan, devices and features, including FAQs, step-by-step instructions, videos and device simulators.Are you in search of the best Verizon Wireless deals near you? Look no further. In this article, we will guide you on how to find the most competitive offers and promotions availab...Verizon allows customers to return or exchange wireless devices and accessories within 30 days of purchase. If a return or exchange is necessary, customers will face a $50 restocking fee, except in Hawaii. All returned items must be in like-new condition and include all original components.Contact our official Verizon Business customer service representatives directly for your Wireless, Wireline, Enterprise, Fios, or Public Sector support needs. ... Wireless return policy; Executive Briefing Program; Refer a business; … Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon company store, phone order or online. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more. ... > What is the Wireless Zone® return policy? You may return or exchange any device or eligible accessories one time within thirty (30) days of either the date of purchase (in-store purchases) or the date of ...Jun 2, 2019 · 06-04-2019 11:32 AM. mlr9420, We want to make sure all our customers are happy with their devices. We do offer a 14-day Worry-Free Guarantee. You can return your device for any reason within the first 14 days. There is a restocking fee if the device s exchanged due to features or colors for a different make and model. Spanx is a popular brand known for its innovative and comfortable shapewear products. However, there may come a time when you need to return or exchange an item you ordered. To mak... If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund. In order for your service to be canceled, it is essential that you contact the customer service telephone number listed on your receipt and speak with a representative. All wireless device returns and exchanges are subject to restocking fees with amounts depending on the specific device. Merchandise that is returned to Verizon must be in ... In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: Our ability to make changes to your Service or this Agreement’s terms. Our liability if things don’t work as planned and how any disputes between us must be resolved in arbitration or small claims court.Horrible Holiday return policy. 12-31-2012 11:32 AM. For the holidays I received a JamBox. The JamBox was purchased by a relative 11/05/12. I attempted to return the JamBox 12/31/12 for store credit towards an upgrade and accessories. Verizon store refused to accept the return. 14 day return policy. Said the holiday return policy begins 11/22/12.If you’re the owner or manager of your account, you can also log in to My Verizon or use the app to view this information. Just click “Upgrade Device” to get started. And if it’s not time for an upgrade but you just can’t wait, you can always purchase a new device at the retail price. For information on upgrade fees, explore the ...Verizon Mobile Protect. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices.Can I return an item I purchased at a Verizon Corporate Store to a Wireless Zone® store? No. The item needs to be returned to the store it was purchased. The item MUST be accompanied with the original sales receipt. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more.For all phone order types, when the phone already shipped and the order can't be canceled, you can return or exchange it* when the phone arrives. *A restocking fee of $50 applies to any return or exchange of a wireless device (except in Hawaii). Exceptions may apply. Visit our Return Policy page to learn more.If you need to disconnect your Verizon Fios service you can either: Call us Monday – Friday, 8 AM-7 PM ET, or Saturday, 8 AM-5 PM ET, at 1-800-VERIZON (800-837-4966). Remember to have your account information on hand. Disconnect using My Verizon* by either: Choosing Disconnect Service on the My Verizon Account Dashboard. If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. Learn how to return or exchange mobile devices and accessories within 30 days of purchase from Verizon. Find out about the restocking fee, device condition requirements and how … Can I return an item I purchased at a Verizon Corporate Store to a Wireless Zone® store? No. The item needs to be returned to the store it was purchased. The item MUST be accompanied with the original sales receipt. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more. 24/7 automated phone system: call *611 from your mobile. Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused. ... Policy · Terms of Use · Legal · Return Policy. Victra independently operates this site and is a Verizon Authorized Retailer. Menu. What's New · ...Blame it on people who treated the policy as a lifetime product replacement program, or bought L.L.Bean products at yard sales and returned them. L.L.Bean is officially bringing it...Newbie. 08-31-2015 01:34 PM. I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees?If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6.06-04-2019 11:32 AM. mlr9420, We want to make sure all our customers are happy with their devices. We do offer a 14-day Worry-Free Guarantee. You can return your device for any reason within the first 14 days. There is a restocking fee if the device s exchanged due to features or colors for a different make and model.Verizon Voluntary Suspension Policy. Verizon allows you to temporarily suspend service to one or more of your lines of service. We offer 3 suspension types to cover the following situations: (1) a lost or stolen device, (2) military deployment under conditions set forth in the Servicemembers Civil Relief Act and various state laws, and 3 ... Puedes devolver o cambiar dispositivos móviles y accesorios dentro de los 30 días posteriores a la compra.
Yes, Vp13, you have at least five business days to return your device to us. If it arrives late, we can always reverse our non-return charge once we do receive the device. StephannieP_VZW. When Verizon says I need to return my defective phone within 5 days, is that business days?Verizon Wireless (corprate retail stores, online, and telesales) extends return policy starting November 22nd, 2019. Anything purchased after that can be returned until January 15th, 2020. Applicable restock fees still apply.Wireless Hey, so I purchased an iPhone November 26, 2023 and decided I do not want the phone anymore (not open or activated either). Do I have until December 26 to return the phone or do I have until January 15 since it’s extended return policy.Verizon Wireless Customer Support Jun 18, 2012 6:07 PM ( in response to dchay) dchay, Hi there! Our 14 day return/exchange period will allow you to keep the existing plan if you decide to exchange after the 28th of June. If you do upgrade after June 28th, then the line will migrate to tiered data. Thank you!Also, it can be returned or exchanged for a different device completely but you will be responsible for a $35 restocking fee. Day 15 through day 365, a defective will be exchanged with a Certified Like New Replacement (CLNR) device. After day 365 you are not due a replacement unless you have an extended warranty.FAQs. Hum X Gen2 is the connected car system that assists and empowers you to take better care of your vehicle. HumX offers built-in Wi-Fi hotspot and with NumberShare you can store and call up to 3 of your favorite contacts via your Humx speaker, even when you leave your phone behind.Yes. A fee for late payment is still charged to your account any time a past due balance is greater than $7.*. A payment arrangement doesn't stop the late fee. A late payment fee can be charged to your account as early as the day after the original bill's due date. Late fee charges are charged at the rate of 5% of the balance that wasn't paid ...Call Sales. 800-526-3178. Chat with us. Start live chat. Have us contact you. Request a call. Already have an account? Discover special Verizon trade-in deals and promotions for new business customers. Enjoy a free 5G phone when you trade in your eligible smartphone and sign-up for a select Business Unlimited plan.Contact Verizon Business for reliable customer and sales support. Find store information, self-service support, guided assistance, and other solutions for your business needs. ... Wireless return policy; Executive Briefing Program; Refer a business; About Verizon. About us; Our company; Corporate responsibility; Verizon Foundation; Careers ...Verizon stores. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options to get your online wireless orders shipped to you from Verizon.Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Then you'll agree to the Verizon Wireless ... Return policy · Contact us · Community ... Learn more in our Privacy Policy. Close. See our privacy policy. Switch&n...What is Verizon’s device locking policy? Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier.In order for your service to be canceled, it is essential that you contact the customer service telephone number listed on your receipt and speak with a representative. All wireless device returns and exchanges are subject to restocking fees with amounts depending on the specific device. Merchandise that is returned to Verizon must be in ... Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination. Customer support via phone: Reach out to a live representative by dialing 1-800-837-4966 (1-800-VERIZON). Verizon's customer service agents are there to assist with account inquiries, billing concerns, and troubleshooting for wireless service. Live chat support: For a convenient, text-based option, use Verizon's live chat feature to …Account Owner may be prevented from making payments to the account if it reaches $1,000. One time maximum payment to an account is $200 per line, not to exceed $1,000. Account Owner may replenish up to 25 times in a rolling 30-day period. On a Family Account, Account Members may separately maintain a line balance not to exceed $150.Community Leader. 06-11-2021 01:19 PM. VzW has extended the return window to 30 days, i.e., " You may return or exchange wireless devices and accessories within 30 days of …Return policies can vary. 12. gfan2015. • 2 yr. ago. You are out of luck once the 30day return period expires. You can no longer return it. But once the phone is unlocked after 60days, you can pay off the phone and take it to any other carrier of …However, according to Verizon Wireless, you must ship the phone back to Verizon within 14 days of the date that you bought the phone to be in compliance with their return policy. 1.After we do that, your only remaining obligations will be under the new device payment agreement and for associated wireless service. If you do not return your eligible device when upgrading, or if it is not returned to us in good working condition, in each case the remaining balance under your original device payment agreement will be due on ...As of 2015, Verizon Wireless offers free phones at no up-front cost if the customer agrees to a two-year commitment to one of its service plans. Several models are available, and o...Step 1: Gather Your Verizon Equipment. Before returning your Verizon equipment, it’s crucial to gather all the items you need to return. This typically includes the modem, router, set-top boxes, remotes, and any other devices provided by Verizon. Take a moment to locate each item and ensure they are in good working condition. If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund. 10-29-2016 07:37 AM. I bought a 2 Note 7s. One for me and one for my spouse. We have since switched back to our Note 4s and want to return the Note 7s for a refund. The local Verizon stores won't take back the phones. They say that Verizon will send return boxes but we haven't received any. Since I'm not purchasing another new phone to replace ...Account Owner may be prevented from making payments to the account if it reaches $1,000. One time maximum payment to an account is $200 per line, not to exceed $1,000. Account Owner may replenish up to 25 times in a rolling 30-day period. On a Family Account, Account Members may separately maintain a line balance not to exceed $150.Find more information on the Verizon wireless Customer Agreement. Find information about Verizon's community service, customer satisfaction, account protection, accessibility and other company initiatives.I called customer service and they told me I could print it online, but I only see option to print a return label for the new phone, no option for returning the one that is being turned in under early upgrade. After contacting someone via chat I was told to process it like a return of the new phone, print the label, then cancel out that return. Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination. 10-29-2016 07:37 AM. I bought a 2 Note 7s. One for me and one for my spouse. We have since switched back to our Note 4s and want to return the Note 7s for a refund. The local Verizon stores won't take back the phones. They say that Verizon will send return boxes but we haven't received any. Since I'm not purchasing another new phone to replace ...Learn how to ship your device to Verizon for 30-day returns, warranty, early upgrades or trade-ins. Find out how to prepare, package and track your device, and where to go for …Yes. A fee for late payment is still charged to your account any time a past due balance is greater than $7.*. A payment arrangement doesn't stop the late fee. A late payment fee can be charged to your account as early as the day after the original bill's due date. Late fee charges are charged at the rate of 5% of the balance that wasn't paid ...Not even Verizon can agree on it's own policies. Furthermore, your grotesque interpretation of the 14 day worry free guarantee, which originally started to help customers find the right device for their needs has now been twisted and convoluted so it's policy can be applied to defective devices.Verizon stores. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options to get your online wireless orders shipped to you from Verizon.Customer Agreement. (Para una copia de este documento en español, visita nuestro sitio web: espanol.verizon.com) Thanks for choosing Verizon. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: our ability to make changes to your Service or this Agreement’s terms,. If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund. Starting now, Verizon is giving customers a full 30 days to return devices or accessories. After taking a quick look at the new return policy , the length of time appears to be the only...Get Verizon contact information to speak with a customer service representative about your mobile and home services. ... Other Wireless Topics. Verizon Contact Numbers Mobile, 5G Home, LTE Home. Sales. 800-225-5499 8 AM - 7 PM (Mon - Sat) ... Return policy; Contact us; Community Forums; Business support; Sign in; Download My Verizon App; Lifeline;Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination.If so, but you didn't receive one, then you should be able to print one from the Verizon Wireless website. From the menu bar at the top, navigate through the following: My Verizon > My Devices > My Orders. Once there, if you select your order, then you should have an option to print a return label.Check network status. Let's check if there are any issues in your area.Can I return an item I purchased at a Verizon Corporate Store to a Wireless Zone® store? No. The item needs to be returned to the store it was purchased. The item MUST be accompanied with the original sales receipt. Wireless Zone FAQ: Wireless Zone is an Authorized Retailer of Verizon Wireless products and services. Read our FAQs and learn more. Verizon activation fees are non-refundable unless you terminate service within 3 days of activation. A re-stocking fee of $50 will apply to any return or exchange of a wireless device except where prohibited by applicable law. All Verizon security deposits paid will be refunded by Verizon Wireless via US Mail within 30 to 60 days. Ste 201. Kapolei, HI 96707. Get Directions. In-Store Pickup. 16 mi. (866) 644-4532. View store details. Book a business appointment at the Honolulu, HI Verizon store to discuss your small business needs. Explore our options for Business internet, wireless cell phone service, and business TV.10-29-2016 07:37 AM. I bought a 2 Note 7s. One for me and one for my spouse. We have since switched back to our Note 4s and want to return the Note 7s for a refund. The local Verizon stores won't take back the phones. They say that Verizon will send return boxes but we haven't received any. Since I'm not purchasing another new phone to replace ...Verizon is one of the big dogs in the wireless industry. It offers the best mobile network in the country, with fast data speeds and tons of perks. But that doesn’t mean it’s always easy to get someone from the company on the phone. Verizon’s customer service isn’t the best in the telecommunications industry, but it is a good step ahead of … If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: Our ability to make changes to your Service or …Phones and Internet devices that are returned or exchanged are subject to a $50 restocking fee per return/exchange and must be returned with the following: 1) original box in original shape, 2) all original accessories, manuals and contents in the box. All cash or check purchases will be refunded by check and will take 7-10 days to process ... Contact Verizon Business for reliable customer and sales support. Find store information, self-service supp