The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...I had used xfinity internet service from the 1year .As I was shifting the house ,I choose to disconnect the xfinity inter service so I requested for a disconnection of service on December 7.My service got disconnected on dec 12,2023.I even sent back the modem set to xfinity.My card had been charged even on Jan 27 2024.As I got disconnected,but ...Use it as quickly as possible so the card doesn't self-deplete from monthly "maintenance fees". If it's for $25, go to the super market self checkout and keep zapping your items until the total is just under $25. Pay with the card, then do a separate transaction for the rest of your food. This is the case for most "pre-paid" visa cards, no ...Here's how to cancel your discovery+ subscription billed through Prime Video: Go to Manage Your Prime Video Channels and sign in to your Amazon account (if prompted). Find discovery+ in the Your Channels section. Choose the Cancel Channel option and confirm. For more info, go to Cancel Your Prime Video Channel Subscription.Debit card refunds can take up to 10 business days to process. In the event of fraud, a bank may front the money immediately while conducting an investigation. Debit Card Protectio...We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Apr 8, 2024 ... There is a $35 restocking fee that will be deducted your refund. If the device is not in like-new condition, we may refuse the return or charge ...Token. Log in to access your card details, check your balance and view spend history.Eligible households also can receive a one-time discount of up to $100 to buy a laptop or desktop computer or a tablet from participating providers if they contribute more than $10 and less than ...Comcast/Xfinity has agreed to issue refunds to 15,600 Minnesotans and forgive debts for another 16,000. ... Did not receive their prepaid gift card as promised because Comcast did not record that ...Hello, I recently had a Visa prepaid card for $75 expire on September 23, unfortunately I had put it away somewhere safe and forgot about it and never got use any of it. Is there anyway I can... Skip to main content. Home. Getting Started. Guidelines. Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Our team can most definitely take a further look at this issue.To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return.Comcast also "promised [customers] prepaid gift cards as an inducement to enter into multi-year contracts, then failed to provide the cards," Minnesota alleged. Refunds to the 15,600 customers ...Xfinity refund New Post - Billing Apparently, Xfin when you cancel an account with XFin they send you a refund but it’s only directly to your bank account. They will not send a check or a debit card even though on the refund email it gives you that option. I wonder how much money they have kept from their customers.You may change your method of payment from your Comcast bill to a credit or debit card or another payment option accepted by Netflix at any time. To do so, ...Credit Refund. Hi, I cut my service on August 2nd when I moved out of my old apartment and today I got a letter stating I overpaid and they were issuing a refund to me via mail within 30 days of getting the equipment back. I spoke to a representative a few minutes ago but she was unable to really hear me per usual due to internal network issue ...Click the direct message icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!You for the time I read my refund back $282 back on my bank account you will return too hard and $82 for you back on my bank account can you guys put my money back on my bank account please I'm going to call my bank card please thank you. I my bank account is in Mechanics Bank that's the name of my bank that's the name ofRefund difficulties. Official Reply. Hello, need some advice guys. Canceled xfinity internet 02/01/24. Have been paying a month in advance, was told would get my $86 back. Have spoke with 4 cust service agents who seem to have lied to me. Was told I was already paid, it would arrive as a prepaid card and I would be getting it back on my ...May 7, 2024 · 14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.Expensive_Night_7851. • 3 yr. ago. Comcast was never gonna issue you a refund on the gift cards. They would have issued you a paper check, applied the credit balance to another Comcast account of your choice, or in some cases they depending on what caused the credit, they may refund it directly to a debit or credit card.Official Employee. •. 883 Messages. Hi there, @user_3ac1ee Thank you so much for your time today. That will only reset the Visa pin, that will not reset any of your other services pin numbers. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …i bought 2 phone cases at my local xfinity store. they supplied me with the wrong ones and the wrong receipt. this purchase was made on august 28 2022. now october 4 2022 they still have not issued my refund to my bank account. even after escalating to the district manager. they said they couldnt just issue a refund to the card on either of my mobile or cable accounts. they are clearly not ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here's how long it takes for a refund to appear on your account or statement: Store credit —It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing —It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an ...Thanks for posting on the forums! You can count on us for help with residential accounts, and service, anytime. For security with Xfinity Mobile accounts, devices and billing, please call or text 1 (888) 936-4968 to reach our secure Mobile team.Sign on to your Citi account with your cardonline username and password. You can access your Citi credit cards, banking, mortgage, and personal loan accounts online. Cardonline is a service provided by Citibank that lets you manage your Citi cards easily and securely.Sent: Friday, February 17, 2023 5:33 AM. To: [Edited: "Personal Information"] < [Edited: "Personal Information"]>. Subject: We haven’t received your payment. My account. Action Required : Payment Information. Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service ...Token. Log in to access your card details, check your balance and view spend history.If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …Xfinity rep was hesitant to refund, giving me a huge song and dance so I called my bank and disputed as duplicate payment. Had my funds back in my acct within 4days. They don't like giving back $$ or admitting wrongs, they're great at pointing fingers tho.Find out how to set up a payment arrangement with Xfinity.Comcast Refund Check Bounced. Solved. I recently cancelled my Comcast account. I sent back all of my equipment and received a refund check for money that I overpaid. I deposited the check and everything looked good. Two days later it bounced and I was charged a $15 service fee. My bank said it was because of "Stop Payment" on Comcast's end.What will happen. Using a CableCARD device instead of a Comcast TV Box means you will only be able to receive one-way digital cable channels and not be able to receive Xfinity On Demand, pay per view (PPV), or the interactive programming guide. If you already have a digital cable-ready HDTV set, no special TV Box is required to receive HD ...Matthew Connatser. Fri 24 May 2024 // 22:23 UTC. The Federal Trade Commission (FTC) has shared data on the most impersonated companies in 2023, which include Best Buy, Amazon, and PayPal in the top three. The federal agency detailed the top ten companies scammers impersonate and how much they make depending on the …Scammers promise refund to con you into giving up your credit card information. Updated: 6:26 PM EDT Apr 6, 2023. Infinite Scroll Enabled. Brian Roche. Anchor. Scammers like to use business names ...Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowHello @user_ms3pje Xfinity Prepaid concerns need to be handled directly by our Prepaid team. Have you already contacted them at 1-(855) 75-PREPAID or (855) 757-7372?If you have the Xfinity Mobile Protection Plan and your one-year warranty has expired, call Assurant at (855) 884-9771. During the first 14 days you own your device, you can contact Xfinity Mobile for warranty support. After 14 days, please contact your device's manufacturer for warranty support. They can provide information about obtaining ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.About 4 months ago I realized according to my bank statements that I had been getting charged for Xfinity Mobile since August of 2022. I had just gotten the Wi-Fi service in July 2022. ... stating that I never agreed to this service and would like to be refunded the charges I either get "yes this will be refunded in the next 7 days" where …Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Scammers promise refund to con you into giving up your credit card information. Updated: 6:26 PM EDT Apr 6, 2023. Infinite Scroll Enabled. Brian Roche. Anchor. Scammers like to use business names ...Charged twice and would like a refund. Solved. As the title says, I had an automatic payment coming up but decided to pay a little ahead of time manually which resulted to being charged twice as the automatic payment also went through which led to now having credit on my account which I don’t want and wanted to request a refund on one of the ...Sep 10, 2023 · There are four ways to cancel an Xfinity account. At the time of writing, Comcast offers a few different methods for its customers who want to fully cancel their service rather than just pause it ...Through your Xfinity Mobile account online. Some new devices are activated with an eSIM instead of a nanoSIM card. If the eSIM is accidentally deleted, you'll lose network access. Follow these steps to download a new eSIM and reactivate your device through your Xfinity Mobile account online. Access your Xfinity Mobile account online.1. ABOUT THE CARD. The Card is a prepaid card that has been provided pursuant to a conditional offer, and as a gratuity without the payment of any monetary value or consideration. The Card allows you to access funds on the Card provided all conditions of the offer have been met. The funds accessible by use of the Card have been provided by and ...When you sign up for automatic payments and paperless billing and are eligible, you’ll receive up to a $10 discount on your monthly Xfinity bill. The discount will begin within 45 days. Depending on the timing, the discount may not always appear on your next statement but will appear on your following bill.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.May 13, 2024 · I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.When I went to cancel Xfinity b/c they raised their prices, I specifically told them to send me a check or a new visa prepaid gift card. I had a credit balance of $864.13 when I called to cancel. Xfinity says they are only sending me a check for around $150, which I haven't yet received, and refunding the rest to the various gift cards that had ...Prepaid card mailed to Xfinity account holder within 16-18 weeks of activation of all required services and expires in 180 days. Limit one $500 prepaid card amount per customer/account $400 Off: Offer ends 1/10/23. Requires purchase of new eligible Apple, Samsung or Google Pixel 7 phone while supplies last, 24 month Xfinity Mobile Device ...Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month's bill from Comcast. ... You will not receive a cash or credit card refund of your pre-payment. However, if all of your services from ...Visa Prepaid cards expire six months (180-days) after the month issued. For example, if the card is issued in January, it will expire on July 31. Please note that Visa Prepaid cards issued after the 25th day of the month will have the following issuing month's expiration date. For example, cards issued on January 25 will expire on August 31.Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up. It's hard to get help from them. They will not email me or send me anything in …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.Applicant must be a Comcast customer at time of verification, remain a customer and keep account in good standing for 90 days. Cards issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Prepaid card mailed to Comcast account holder within 16-18 weeks of military status verification and expires in 180 days.Select the device associated with the phone number you want to transfer to a new carrier. Scroll down the page to transfer your number, cancel this line. Select Learn More. Select an active line, so we can send you a text message with your security PIN.Sent: Friday, February 17, 2023 5:33 AM. To: [Edited: "Personal Information"] < [Edited: "Personal Information"]>. Subject: We haven't received your payment. My account. Action Required : Payment Information. Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service ...My girlfriend moved in with me and since she uses Xfinity mobile we attempted to switch the internet into her name. ... When a disconnected account is disconnected the system will automatically try to return the credit to the last card used to make a payment, if that attempt fails then a refund check would be initiated to the billing address ...Apr 8, 2024 · From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps for completing a phone return. Drop off the box at a FedEx Office shipping center within seven days to ensure we ...The account listed there being a credit. There will not be any new service set up with comcast/xfinity, so we were told, multiple times, that "the check is in the mail". April 20th: "it will take 30 days to process and should come by May 30". May 24th, nothing had arrived. I check and the address to send the refund was correct.Sep 13, 2022 · Official Employee. •. 883 Messages. Hi there, @user_3ac1ee Thank you so much for your time today. That will only reset the Visa pin, that will not reset any of your other services pin numbers. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.1.1K Messages. 5 months ago. Good evening @ user_glgrsz, and thank you for reaching out on our Community Forums with your NOW Wi-Fi pass renewal concerns. To be transparent we do not have access to NOW Wi-Fi orders on this platform however, as long as you did not sign up for autorenewal you should be ok. If any questions or concerns come up ...Which Credit Cards Does Comcast Accept? ... How to Request a Refund from Comcast · What to ... © 2024 Comcast; Web Terms Of Service · CA Notice at Collection ...662 Messages. 6 months ago. @user_fl31j5 Thanks for posting on our Community Forums. Typically, the qualifications for the gift card are to keep your account in good standing (no late payments or disconnections) or changes in service for 90 days. After the qualification period, the gift card will be mailed to you and received within 2-3 weeks.Click "Sign In" if necessary. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. NOW WiFi Pass. Access to millions of hotspots. No commitments. Special offer — on
Nov 16, 2022 ... I have a $400 Xfinity prepaid VISA rebate card. I was able to do a transaction for about $50 with it on my Xfinity Mobile bill.Payments made by check may not be reflected in the Xfinity app until the check has cleared. Credit card payments require verification from the clearing house. Payments may take one to three days before they are credited. Pending payments will be reflected in the app. If your service has been suspended due to non-payment, your service will be ...Learn about paying your bill with Apple Pay.someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn't go through. Contacted Xfinity to reinstate ...Is XfinityRefunds Dot Com legit? Could it be a scam? Should you use this website to check your prepaid digital token card with refunds and bonuses? I investi...As of this point I have one month left to use my $200 gift card but after contacting the company about the status of my card they claim there is a block on the card and try back in 24hours. I did that with the same result. I attempted to contact someone at xfinity but with their automated system it its almost impossible to get anything resolved.Hey @user_bc1820 your card will come with a sticker on the front of the card with activation instructions. If you do not see this sticker you can check the back of the card for a contact phone number and you can reach out to Visa to activate your card.When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...@user_2i2xug Thank you for reaching out via our Xfinity Forums. Typically, a credit will be refunded back to a customer the same way we received it. So if you paid with a credit card, it would go back to that card and the same would happen if you made your last payment via ACH. I would be happy to review your closed account with you.Learn about returning and exchanging Xfinity Mobile devices and accessories. ...Refund. Hello, I accidentally ordered Xfinity prepaid on 8/18/23. I immediately called in to cancel the service and it was cancelled. I asked them not to ship the equipment to me, and they assured me it would not ship. I received emails that my equipment was being shipped so I called in again and they assured me again that my …Nov 16, 2022 ... I have a $400 Xfinity prepaid VISA rebate card. I was able to do a transaction for about $50 with it on my Xfinity Mobile bill.Nov 24, 2023 · I been provided a reference number first they promised me a refund that will be provided to my account witch they lied to me about I added funds for Xfinity mobile to get the Black Friday deal now they are telling me I have to wait and they don’t send checks and my payment has been on hold makes no sense customer care is not caring about ...Click on the account icon in the upper righthand corner of Xfinity.com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. All online, available 24/7. Check out your account online, download the Xfinity app, or say "my Account" or "Pay my bill" into your ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Oct 27, 2023 · I cancelled my services in 07/31/2023 and have not received the $46 refund. I have called and chatted with multiple people, and everyone is telling me something different. 1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file.Logging in.... - XfinityUnknown date: Contacted Xfinity Mobile to check the status of the $235.99 refund. Representative assured that the refund would be credited within 5-7 business days and advised visiting the Xfinity store if it didn't arrive. April 2nd: Still no refund. Call representative said to expect the refund of $134.06 and $101 by April 8th.... card, or U.S. passport), then accept the terms ... For additional information regarding this process including refunds, please refer to Account change request ...If you want to request a credit for your Xfinity On Demand purchase or rental: Sign in to your account using your Xfinity ID and password. Select Request a credit in the BILLING SUPPORT section. Select Request On Demand credit. Review the title you selected, then click Get Account Credit. Review the confirmation page.2. Stealing in-store gift card numbers before you buy them. Target stores put protective security tape over the codes when displaying cards for sale. But scammers peel away this security tape, take a photo of the card information, and then replace the tape without being noticed by Target team members.Oct 27, 2023 · I cancelled my services in 07/31/2023 and have not received the $46 refund. I have called and chatted with multiple people, and everyone is telling me something different. 1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file.Hello @user_9xn8mq thank you so much for taking the time and effort to relay your experience with Xfinity Mobile. We would certainly love the opportunity to assist in any way possible. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering "Xfinity Support" in the "To" section. Please include your ...Apply for a service refund. You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. If you're not fully satisfied with your Xfinity Mobile service and want to request a refund, you can now start the process online.so, I contacted Xfinity about using my credit card to auto pay my monthly bill instead of my checking account. I asked if there was a fee for using my credit card to which I was told no. However, if I use my credit card versus my bank, I lose five dollars a month credit. if I pay using my bank with auto pay, I get a $10 a month credit.Not wanting to the the $110 I continued to pay make payment even though it not being used. It was not used for 60 days (two billing cycles)I figured I'll look at the issue once the tenant moves out. Well how about card was charged $137 and $34 two days apart. I called Comcast to understand what this billing is about.I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up. It's hard to get help from them. They will not email me or send me anything in …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Scammers promise refund to con you into giving up your credit card information. Updated: 6:26 PM EDT Apr 6, 2023. Infinite Scroll Enabled. Brian Roche. Anchor. Scammers like to use business names ...At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...Comcast also "promised [customers] prepaid gift cards as an inducement to enter into multi-year contracts, then failed to provide the cards," Minnesota alleged. Refunds to the 15,600 customers ...i received a statement in the mail saying i would be sent a check or a prepaid card, due to cancelling my service and having excess credits. it's bee... Skip to main content . Home. Getting Started. Guidelines. Sign in. Billing. Xfinity Community Forum. Customer Service. Billing. refund. H. hawkfan2112. 2 Messages. Wednesday, …Comcast/Xfinity has agreed to issue refunds to 15,600 Minnesotans and forgive debts for another 16,000. ... Did not receive their prepaid gift card as promised because Comcast did not record that ...Access your Xfinity Rewards or learn more about the program. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Xfinity Rewards Join. Explore. Enjoy. Xfinity Rewards is our way of saying thanks for being a customer. There's no cost to join, no points to track, and signing up is just a few clicks away.Learn how to check the balance on your Xfinity Visa gift card online or by phone. See answers from official Xfinity employees and other users on the Xfinity Community Forum.Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.Credit Refund. Hi, I cut my service on August 2nd when I moved out of my old apartment and today I got a letter stating I overpaid and they were issuing a refund to me via mail within 30 days of getting the equipment back. I spoke to a representative a few minutes ago but she was unable to really hear me per usual due to internal network issue ...Once it gets closer to that time, you can use the following link to track the progress of your cards. Then, simply keep an eye out on the mailbox for a nondescript envelope with your cards inside! Here's that link for you to check the status of your gift cards: https://comca.st/317qd9i. 2.Get answers to FAQs about our military service benefits.There are four ways to cancel an Xfinity account. At the time of writing, Comcast offers a few different methods for its customers who want to fully cancel their service rather than just pause it ...Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...Help with refund. I need the lies to stop when being told about a refund I requested for a monthly charge when I returned the equipment I ordered and could not get it hooked up in my home. I have talked with at least 2 people on Xfinity chat about this and explained that when I ordered the x one that I couldn't get it to connect so I returned ...so, I contacted Xfinity about using my credit card to auto pay my monthly bill instead of my checking account. I asked if there was a fee for using my credit card to which I was told no. However, if I use my credit card versus my bank, I lose five dollars a month credit. if I pay using my bank with auto pay, I get a $10 a month credit.Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Applicant must be a Comcast customer at time of verification, remain a customer and keep account in good standing for 90 days. Cards issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Prepaid card mailed to Comcast account holder within 16-18 weeks of military status verification and expires in 180 days.XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct Message with your name and service ...Apr 1, 2023 · The card/bank would have needed to have made a payment to us in the amount or larger than the refund amount coming back to you. If that is not possible then we send it in the mail. For example, if the refund is $35, but you had only ever made a payment of $10 with that method, the refund would be mailed. I am an Official Xfinity Employee.My Digital Wallet. with: Card. Username. Token. Log in to access your card details, check your balance and view spend history. A. Continue. Already have a Wallet?First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. A refund will first try to automatically process back to the last debit/credit card that was used and i